Switch from Google Message Security

For various reasons, many of the world's largest organizations have switched from Google Message Security (Postini) to Proofpoint Enterprise Protection and Proofpoint Enterprise Privacy. Proofpoint works closely with customers to provide assistance during and after the transition, which ultimately is a quick, easy and seamless process with industry-leading support available through every step of the process.

What to Expect from Proofpoint when Switching from Google

  1. Increased commitment to client service and feedback on critical false positives / false negatives:
    Proofpoint provides all of our customers with industry-leading service and support. Our roots are in the enterprise, and we provide SLA-backed response times. Furthermore, feedback on false positives and negatives is provided in a timely manner.

  2. More granular detection of spam, bulk mail, and email-borne threats (phish):
    Proofpoint includes specific classifiers that categorize email and enable granular dispositions on those categories. One of those classifiers is for "bulk mail" (e.g. newsletters, opt-in emails, etc.). Unlike Google's approach to spam detection, Proofpoint does not treat bulk mail as spam, as there might be legitimate cases where such mail needs to be delivered (e.g. some end users might opt-in to a medical newsletter on diabetes, and classifying such an email as spam is clearly a false positive). Another example of classifiers is the “phish” classifier that can be set to uniquely identify and quarantine phish and spear-phish messages for review or export to law enforcement.

  3. Greater administrative control and better reporting:
    Proofpoint provides an easy-to-use end user and administrative interface, near real-time and customized reporting that can be scheduled, exported, or emailed to management, and self-service help desk tools such as real-time message tracing. This not only drastically reduces administrative cost, but also provides a level of administrative control in a SaaS environment equivalent to what customers have experienced in an on-premises deployment.

In addition to the benefits above, Proofpoint is also recognized by analysts for our commitment and investment in ongoing R&D. This benefits our customers in many ways, with our ability to stay one step ahead of spammers and hackers. We welcome inquiries and updates on both our roadmap and on security and compliance trends.

What Concerns or Issues are You Having with Your Current Google Message Security (Postini) Solution?

Phishing detection

Comparison of Phishing Detection Technologies Google Proofpoint
Granular and configurable policies for phishing messages  
Separate quarantines for phishing messages  
Real-time notification and alerting of phishing messages  
Automated delivery of reports for phishing messages  
Google puts phishing messages with Bulk Mail and spam into the Junk Folder which can be accessed by end users through the Google Message Center. This forces end users to make split second security decisions is this bulk mail that I signed up for or is this a targeted attack? Additionally, Proofpoint uses advanced machine learning technology to detect phishing messages and perform a unique action on them. Most customers choose to separate phishing messages into an administrative quarantine.

Spam detection and effectiveness

Comparison of Spam Detection Technologies Google Proofpoint
Reputation-based spam detection
Spam policies for Bulk Mail, sexually explicit
Spam policies for get rich quick, special offers, racially insensitive
Spam effectiveness and false positive SLA  
Email connection throttling and termination
Machine learning technology for accurate content analysis  
Outbound spam detection Partial
Proofpoint uses advanced machine learning technology to granularly and more accurately detect spam (unsolicited bulk mail) and solicited bulk mail. This allows administrators to configure policies so that end users have access only to specific types of spam: eg, a quarantine that contains only bulk mail, a quarantine that contains only adult spam, and a quarantine that only contains spam.

Virus detection and effectiveness

Comparison of Virus Detection Technologies Google Proofpoint
100% Anti-virus SLA
Zero-Hour Anti-virus detection for zero-day protection
Anti-virus engine McAfee F-secure
Although virus detection capabilities look the same, most customers that perform a threat assessment see reports that Proofpoint can detect 29 viruses over a seven day period.

Policies for email attachments and message limits

Comparison of Email Attachment Policies Google Proofpoint
Size of attachments
Binary file detection
Password protected files
Number of attachments  
Daily message limits  

Content filtering of email attachments

Comparison of Content Filtering Of Email Attachment Types Google Proofpoint
Microsoft Office 2003 files
Microsoft Office 2007 files  
Microsoft Office 2010 files  
Adobe PDF files  
Google has not updated the filtering technology used by Postini since before 2007. This puts your organization at risk for data loss, since organizations and users routinely send PDFs and Microsoft Office 2007 or 2007 files outside of the organization.

Data Loss Prevention

Comparison Of Data Loss Prevention Technologies Google Proofpoint
Policy-based encryption Partial
Pre-configured compliance policies for SSNs and all CCs Partial
Pre-configured compliance policies for HIPAA, GLBA, PCI  
Smart Identifiers – algorithmic checks of structured data  
Managed Dictionaries – pre-defined and updated libraries  
Advanced proximity and correlation analysis  
Content rules based on regular expressions
Document fingerprinting for protecting digital assets  
Optimized message decryption for mobile devices
End-user triggered encryption for sensitive data
Per-message encryption keys
DLP incident dashboard for administrative remediation  
How much time does your organization spend manually creating data loss prevention policies? Or, does your organization require end users to manually trigger encryption? A recent survey by the Ponemon institute showed that employees mistakenly send unencrypted confidential information to other recipients outside the workplace on a regular basis (63% of their respondents). It is more than likely time for you to consider a re-evaluation in your compliance policies.

Message Encryption

Comparison of Message Encryption Technologies Google Proofpoint
Transparent encryption (TLS)
Policy-based encryption Partial
Optimized message decryption for mobile devices
End-user triggered encryption for sensitive data
Per-message encryption keys
End-user revocation controls for encrypted messages  
Does your organization require end users to manually trigger encryption? A recent survey by the Ponemon institute showed that employees mistakenly send unencrypted confidential information to other recipients outside the workplace.

Reporting and Log Search

Comparison of Reporting and Log Search Technologies Google Proofpoint
Same day reporting  
Support for IPv6  
Automated publishing, scheduling, and email delivery of reports  
DLP Dashboard – consolidated view of compliance activity  
Log search delay 240 Minutes 5 Minutes
Log search by sender, recipient, or message ID
Log search by subject
Log search by attachment name  
How much real-time visibility does your organization have into the emails entering and leaving your organization? Are you able to investigate email usage or email-related threats as they are happening?

End User Functionality

Comparison of Features Available To End Users Google Proofpoint
Quarantine release
Configurable per user spam policies
Per user “Approved Senders” and “Blocked Senders” lists
Per user regional and language settings
Self-remediation of outbound spam  
Self-remediation of DLP incidents  
Proofpoint and Google have similar functionality for end users within their spam quarantines and spam policy configuration. Proofpoint can further secure and streamline business communications by enabling end users to self-remediate DLP violations and messages detected as spam. Is your organization required to inform users of email related policies? Proofpoint allows end users to be notified of that an email contains sensitive content, and then allows end users to self-remediate those violations to streamline business communications. End users can acknowledge their email has a legitimate business purpose without the need of a compliance officer releasing the email.

Platform

Comparison of Features Google Proofpoint
Domain specific spam policies
Domain specific email routing
LDAP synchronization
Dedicated instances for segregation of data and downtime  

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Related Resources
Proofpoint Enterprise Protection DatasheetComparison Guide: Proofpoint Enterprise vs. Google Message Security (Postini)
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Transition Guide

Transition Guide:  Read about Proofpoint's high-level plan and automated tools to transition customers from Google (Postini) to Proofpoint Enterprise, and how using Proofpoint will simplify your administrative tasks.
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