Security Education Platform: Key Features and Benefits

Proofpoint Security Awareness Training > Security Education Platform: Key Features and Benefits

Integrated Platform

Security awareness programs have a lot of moving parts. We allow you to choose the specific knowledge assessments, simulated attacks, interactive training modules, security awareness videos, and materials that will work for you and add them to your own personalised Security Education Platform. With this one learning management system (LMS), you are able to upload your users, choose the type(s) of assessment(s) you would like to run, automatically enroll end users into training, and then review results.

Real-Time Reporting

Our robust business intelligence features allow you to track your employees’ interactions with our CyberStrength Knowledge Assessments, ThreatSim Phishing Simulations, ThreatSim Smishing and USB Simulations, and interactive security awareness training modules.

Our exportable reports help you focus on the areas, topics, and best practices that will benefit you the most, enabling you to reduce security risks and improve decision-making across all levels of your organisation.

Customisable Content

Our security education platform is built around our engaging, interactive content. It also gives you multiple opportunities to incorporate your brand and customise your message.

  • Customisation Center: This feature enables customers to edit content and create customised versions of their Interactive Training more suitable to their policy or for certain roles, departments or regions
  • Upload your corporate logo to the platform and on our Security Awareness Materials for all admins and end users to see
  • Add your own questions to our portfolio of CyberStrength Knowledge Assessments
  • Create content within our ThreatSim simulated phishing and smishing templates
  • Customise the messages delivered through our Teachable Moments, which are presented to users who fall for simulated attacks
  • Use our Training Jackets to add custom content to the start and close of each interactive training module, including policy acknowledgments and completion certificates

Multinational Support

We understand the global nature of business, and we make it easy for administrators to deliver assessments and training in more than 35 languages. For added flexibility, your end users can self-select their preferred language from a simple drop-down in our streamlined security education platform. Visit our Multinational Support page for a full list of available translations and the benefits of delivering localised training to your global employee base.

Auto-Enrollment

We were first-to-market with this time-saving feature that allows you to automatically assign follow-up training to anyone who falls for a ThreatSim Phishing Simulation, or any user who does not meet expectations on a Predefined CyberStrength Knowledge Assessment. While you can still assign training to everyone, Auto-Enrollment allows you to quickly deliver targeted training to your most susceptible end users. This approach can dramatically improve the efficiency of your program and engage those who need the most attention.

Communication and Prioritisation Tools

Security Education Platform training modules that have been assigned to end users are automatically ordered at the top of the page according to their requested completion dates. Our administrative tools allow you to easily hide other interactive security training modules and send reminders to employees so they can focus on their current assignments. To help your team save time, we provide templates for email communications with your end users, including messages related to new users, new passwords, new assignments, assignment completions, and assignment reminders. You can use our standard templates or fully customise the content of the emails.

End-User Sync

Our End-User Synchronization (Sync) application allows administrators to leverage on-premise Active Directory (AD) and cloud-based Azure AD to automatically populate and maintain users and groups within the Security Education Platform. This eliminates the need for administrators to use manual user import functions to update user lists, and to maintain and delete user properties.

Security Features and Customisable Password Policy

Organisations have the option to add two-factor authentication for all platform administrators. This feature, which can be enabled by our Customer Support team upon request, adds an extra layer of security and helps to ensure that only authorised individuals can access administrative functions and data.

On the user security side, administrators can limit password reuse and automatically lock out user accounts with too many failed login attempts, which helps organisations improve security and reinforce policies. In addition, administrators can preset lockout time frames for dormant accounts, which simplifies account management and improves security.

Administrators can also customise password management within the platform to match their own company policies. This allows for continuity and consistency across platforms used by employees, reinforcing best practices

Random Scheduling

This feature spreads out and randomises the distribution of phishing assessments to minimise the impact on your email servers and IT helpdesk. This function also reduces the chances that employees will figure out — and discuss — the simulated attacks, which helps to preserve the integrity of your phishing data.

508 and WCAG Compliance

Our mobile-responsive modules conform to the U.S. Section 508 standard and the Web Content Accessibility Guidelines (WCAG) 2.0 AA standard, which ensures that these modules can be accessed and completed by end users with disabilities.

GDPR Right to Erasure Compliance

To help organisations comply with GDPR requirements, the Security Education Platform includes an “erasure” button that allows administrators to initiate the removal of personal user data from the system.