Overview
Advisory Services
Problem-solving and insights from experts
Lack of security expertise increases people and data risk
Human-centric security isn't just about technology. It's also about having the right people and processes in place to ensure optimisation of your threat protection and data security programmes. Many organisations face significant challenges in this area, and lack of expertise can negatively impact security postures.
Get expert advice to help you manage daily operations
Our experts get to know your organisation and its objectives. That way, they can offer proactive recommendations that matter for your environment.
With strategic advice and problem-solving insights, your team can better manage the daily operations of your Proofpoint platform.
Your options with Proofpoint Advisory Services
Advisory Services are delivered as a tiered service model that’s designed to fit your needs. Use our experts for technical account management, scheduled consultations and tailored threat intelligence—or a combination of all three.
Technical Account Managers
Proofpoint technical account managers (TAMs) act as a bridge between your organisation and ours. They take a proactive approach, providing their expertise in three key Proofpoint solution areas: threat protection, data security and digital communications governance.
Your TAM will help you optimise, integrate and maintain your Proofpoint deployment. They’ll keep you informed of new Proofpoint features and updates. And they’ll serve as a technical advocate that manages and monitors your interactions with the Proofpoint technical support team.
Recurring Consultative Services
Proofpoint recurring consultative services (RCS) are for customers who want to reserve some time every month to consult with our experts. This service is available in 8-, 16- and 32-hour monthly increments.
Our specialists can help you optimise your security tools, adjust to new threats and provide step-by-step guidance on new feature implementations. They help you effectively navigate your security and compliance projects.
Threat Intelligence Services
Proofpoint Threat Intelligence Services (TIS) ensure you have access to worldclass threat analysis that helps you mitigate risk and make better decisions, faster. Our team delivers expert threat analysis and recommendations to improve security decision-making and reduce risk.
We also provide daily global threat digests, curated indicators of compromise (IOCs) for emerging threats and other key pieces of threat intelligence. And with our tiered service model, you can gain even more tactical analysis as well as access to our threat researchers via live briefings.
Customer Stories
Global Auto Parts Manufacturer
"We’ve been a Proofpoint customer for about seven years now. We’ve put a lot of eggs in the Proofpoint basket, and it’s been rock solid." - Information Security Officer
Learn more
Prime Threat Protection
Deliver on your need for a single strategic partner to reduce most risks while improving cost efficiency.
Transforming Data Loss Prevention
Explore the growing challenges of today’s fast-evolving workplace and complex IT environments.
Accelerate your data security maturity
Accelerate Your DLP Maturity with the NIST-Inspired Information Protection Framework from Proofpoint
