Managed Email Threat Protection

Premium Services

Further protect your organisation from advanced email threats by adding proactive expertise for your Proofpoint Email Protection, Targeted Attack Protection (TAP) and Threat Response Auto-Pull (TRAP) products. You get access to a team of professionals who optimise the performance of your Proofpoint products, ease your staffing challenges and deliver executive insights that prove value for stakeholders. Choose a 24x7 or 9x5 service model.


Rely on our team of experts to boost your email threat protection and maximise your Proofpoint technology investment

Proactive Expertise

Take your email security to the next level

Email is a critical business tool for organisations. It’s also a crucial area of risk. And it remains the No. 1 threat vector, with attackers constantly evolving their tactics to bypass your organisation’s security controls.

Proofpoint sees the world’s email threats as they are happening. And we apply that intelligence proactively, helping you stay ahead of attackers targeting your people. With Managed Email Threat Protection, you get access to a team of experts with deep experience with Proofpoint email security products. And we don’t just help you optimise day-to-day system performance. We come to you with critical, timely information and advice, consulting with your staff to prepare your organisation ahead of the storm. With this approach, you can free up internal resources and allow your staff members to focus on higher-level, more strategic initiatives.

  • Expert configuration of your secure email gateway to amplify your threat protection
  • Implementation of security controls and customisation of policy routes and groups to filter emails for high-risk users, such as your Very Attacked People™ (VAPs)
  • Regular consultation with your internal team to ensure we align with your organisation’s policies and objectives
  • Proactive suggestions for tuning and application of best practices

Staff Continuity

Maintain operational consistency

Staffing is a critical component of any security initiative. But unlike many IT systems, email security systems must be continually monitored and optimised. As such, staff continuity is critical for reliable and effective protection.

But continuity remains a challenge, and not just because of talent shortages. Turnover, vacations and leaves of absence are unavoidable—and when they happen, they can significantly impact your email security efforts. And while traditional staff augmentation services give you access to people, they fall short of what you need: autonomous, knowledgeable cybersecurity professionals.

Proofpoint Managed Services minimises the challenges of finding and retaining the skilled cybersecurity talent you need to manage your email security products effectively. And we ensure programme continuity by giving you access to a team of service professionals who will protect your organisation from email threats with no single point of failure.

  • Consistent access to our skilled Managed Services team, regardless of what is happening with your staff
  • Daily operational checks and a regular cadence of meetings and programme health checks with your internal team
  • 24x7 or 9x5 service delivery options
  • Budget stability via our simple and cost-effective annual fixed-fee charging model

Executive Insights

Track programme maturity and share proof of value with stakeholders

Proofpoint email security products provide you with exceptional protection based on industry-leading threat intelligence. Our Managed Services team enhances product effectiveness by working with you to make the best decisions for your organisation. And we provide you with a clear view of your organisation’s security posture.

Our executive insights help you document the trajectory of your email security initiatives. And they demonstrate proof of value to your board, executive team and other stakeholders.

  • Regular checkpoint calls and monthly operational and strategic overview reports that are board-ready, with easy-to-understand, quantifiable data
  • Documentation of threats, proactive steps are taken to protect your organisation, and proof of a clean bill of health
  • Comparison data relative to industry peers
  • Information and analysis related to relevant threat trends
Managed Information Protection
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Managed Security Awareness
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[Proofpoint is] one of the best-managed service providers we have. Proofpoint allows us to focus on our core competencies.
— Senior IT Director, U.S. automotive finance specialist
Proofpoint Managed Services is recommending what types of tuning or what we should do [for email security]. I would not have that without them.
— Director, Information Security, U.S. healthcare system and medical school
Services have been great – customer service is awesome. The model that more companies should follow.
— Information Security Manager, U.S. dermatological products manufacturer

Ready to give Proofpoint a try?

Let us walk you through Managed Email Threat Protection and answer any questions you have about Proofpoint.