Change User Behaviour: Workplace Employee Training

Change User Behaviour

Guide and motivate your employees with a personalised learning experience

Proofpoint ZenGuide Solution Brief

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Proofpoint simplifies behaviour change with automated, risk-based learning

Start by identifying high-risk individuals
The most effective way to improve security posture is to protect the people who represent the greatest risk within your organisation.
The most effective way to improve security posture is to protect the people who represent the greatest risk within your organisation. Proofpoint helps you uncover these high-risk individuals and drive sustainable behaviour change. Proofpoint People Risk Explorer quantifies human risk by evaluating a person’s role, behaviours, attack context, vulnerabilities, and business privileges.
- Quantify human risks at the organisational, departmental, and individual levels
- Enrich risk profiling with data across Proofpoint solutions and insights from third-party integrations
- Create targeted risk groups to tailor relevant learning, maximising education effectiveness and engagement
Intervene with contextual guidance
By implementing interventions like personalised guidance, contextual nudges, and feedback, organisations can directly influence individuals’ actions.
By implementing interventions like personalised guidance, contextual nudges, and feedback, organisations can directly influence individuals’ actions. With the Proofpoint human-centric security platform, you can deliver timely advice and targeted security awareness training when employees engage in unsafe behaviours or encounter potential threats.
- Automatically assign relevant activities that include education, assessments, and other interventions, to engage people
- Warn individuals about potential threats so they can make more informed decisions before taking action
- Provide contextual guidance to prevent security incidents, e.g., nudge people to review the current recipient to prevent unintentional misdirected email
- Alert people in the moment when risky behaviour is detected and explain why, such as cautioning them when they engage with unproven generative AI sites
Change unsafe behaviour with tailored, risk-based education
Driving sustainable behaviour change requires ongoing engagement and consistent motivation alongside strategic interventions.
Driving sustainable behaviour change requires ongoing engagement and consistent motivation alongside strategic interventions. Proofpoint’s ZenGuide™ enables a personalised, progressive learning experience, leading to effective improvements in behaviours and security culture.
- Motivate behaviour change through a multi-step campaign to address specific risky behaviour
- Tailor learning experience to individuals’ behaviours, roles, skills, threats they face, and preferred languages
- Engage your employees regularly through auto-enrolment in micro- and nano-learning
- Retain knowledge with just-in-time coaching
- Make learning fun with gamified and interactive content
Sample Our Content
Evaluate changes using behavioural metrics
Evaluating the effectiveness of your behaviour change programme is critical, as it provides essential insights for refining your strategy.
Evaluating the effectiveness of your behaviour change programme is critical, as it provides essential insights for refining your strategy. Combined with our People Risk Explorer, ZenGuide enables you to measure and track changes in real-world behaviour and various human risks, ensuring improved risk communication and ongoing support.
- Track behavioural metrics, such as reported email accuracy rates, click rates, and reporting rates of both simulated and real-world attacks
- Track security incidents involving risky behaviours like data exfiltration and accessing dangerous sites
- Benchmark your programme success against peers in your industry