Social media and collaboration tools are a growing part of today’s enterprise communication environment. They’re used to engage, market and service both customers and prospects. These tools are used for recruitment, developing consumer insights and internal collaboration. Now securing social media is a priority, and this communication channel must be protected and communications retained just like email and other document management systems. With social media protection being a priority, what do you do?
Read the Osterman social media best practices whitepaper and learn about:
- Emerging regulatory and legal reasons that may require you to archive social media content
- How cyber-attackers use social media to spearphish your clients and spread malware
- Why a single archive for multiple content types is better suited to surface relevant information when you need it
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