Support Services

Current Service Impacts

Find information about any current service impacts with Proofpoint products.

Proofpoint experienced a production interruption affecting select services beginning at 12:00 UTC on August 14, 2026. This issue was not related to a security incident.

Service stability was restored at 17:04 UTC on August 14, 2026. During this time, customers may have experienced disruptions across multiple Proofpoint services.

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Our security experts help deploy and ensure the highest level of security with solutions that work.

Technical Support

From mission critical to premium support, our security experts help you reduce risks and respond fast when things go wrong.


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Managed and Professional Services

Work with our security experts for trouble-free installation, configuration and ongoing security management.
 


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Technical Training

Choose from a broad range of training programs to get the most value from your Proofpoint solutions. Learn at your own pace with online and live sessions.


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IP Check

Check if your IP address is on the blocked list and review instructions for submitting information about a blocked IP address.