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Security Awareness Training
Simplify behaviour change with automated, risk-based learning
Transform risky employee behaviour and foster a stronger, long-lasting culture of security.
Empower your people to be part of your security solution
Go beyond basic security awareness training to prepare your employees to identify and report the latest human-activated threats. Personalise education for each user with AI-powered guidance and content that intelligently adapts to the changing threat landscape.
Deliver targeted education based on deep insights into users' roles, behaviours, skills and specific threats they face.
Auto-enrol users in personalised training that adapts to their risk levels, with AI-guided simulations built on real attacks.
Motivate and engage users with gamified learning, curated content, real-world scenarios, just-in-time coaching and more.
Traditional security awareness training is not enough
Basic cybersecurity awareness training may tick the compliance box, but it won't build the security culture required to stop today's human-activated threats. You need to identify high-risk users, educate them on your organisation's real threats and help everyone play a meaningful role in reducing risk.
Measure human risk at the individual user level
Proofpoint ZenGuide helps you provide targeted, data-driven education beyond traditional security awareness training and phishing tests.
Behavioural and Role-Based Risk Insights
Evaluate user behaviour, roles and access to identify individuals with the highest risk and impact.
Threat-Informed Risk Scoring
Incorporate threat exposure, vulnerabilities and phishing performance into user risk assessment.
Streamlined Threat Reporting
Enable fast reporting with an easy-to-use ‘Report Suspicious’ button across email and mobile devices.
Automate risk-based learning at scale
Effortlessly create and customise targeted education for your high-risk employees and enrol them automatically, saving time and effort.
Adaptive User Grouping and Enrolment
Group users by risk, role and behaviour to automatically assign relevant training programmes.
Dynamic Learning Paths and Simulations
Deliver multistep training with simulations, assessments and guided learning experiences.
AI-Powered Simulation and Training
Recommend simulations and turn real attacks into training with Proofpoint Satori Phishing Simulation Agent and AI ThreatFlip.
Deliver engaging, personalised learning experiences
Educate users across a wide range of security topics, difficulty levels, formats and languages. Offer global learners a unique learning experience for maximum impact.
Flexible and Contextual Learning
Deliver microlearning and just-in-time guidance based on user behaviour and real-world risk context.
Accessible Learning Experiences
Support global users with WCAG-based accessibility settings for inclusive and consistent training.
Gamified User Engagement
Encourage participation with interactive dashboards that reinforce progress and secure behaviour.
Measure and improve programme outcomes
Track your users' behaviour changes and benchmark them against your industry peers. Combined with Human Risk Explorer, ZenGuide reveals high-risk users and their risky behaviours, and tracks changes over time, ensuring better communication and ongoing improvement.
Proofpoint ZenGuide vs traditional awareness training
| Features | Proofpoint ZenGuide | Traditional Training |
|---|---|---|
| Turn real phishing emails into instant learning and ready-to-run simulations |
Yes
|
No
|
| Deploy AI agents to recommend attack-informed programmes. |
Yes
|
No
|
| Automate simulation creation and targeting with AI to free analyst time |
Yes
|
No
|
| Measure and drive behaviour change—not just course completion |
Yes
|
No
|
Empower your users with Proofpoint Collaboration Security Prime
Embed risk-based learning into every collaboration channel with Proofpoint Collaboration Security Prime. Stop the most advanced attacks across email, collaboration tools and cloud apps with a single integrated solution.
Explore related resources
FAQ
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How effective is security awareness training?
Security awareness training is only as effective as its ability to reinforce skills and adapt to each user's level of risk. Traditional programmes fall short because they don't provide role‑based content, realistic phishing simulations or timely feedback mirroring live security threats. Witho...Security awareness training is only as effective as its ability to reinforce skills and adapt to each user's level of risk. Traditional programmes fall short because they don't provide role‑based content, realistic phishing simulations or timely feedback mirroring live security threats. Without steady practice in recognising phishing emails, social engineering and proper reporting steps, users struggle to build strong habits that help prevent human-activated attacks.
The best results come from a few proven practices:
- Role‑ and risk‑based content that targets users with greater exposure
- Realistic phishing simulations that reflect current attacker tactics
- Just-in-time coaching that guides decision-making at the moment of risk
- Ongoing reinforcement through microlessons, periodic assessments and behaviour tracking
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Why isn't traditional security awareness training enough to reduce human cyber risk?
Traditional security awareness training isn’t enough because infrequent, one‑size‑fits‑all courses don’t change everyday behaviour or keep pace with new attacker tactics. Static lessons may meet compliance needs, but they don’t help people respond to live, novel threats. ...Traditional security awareness training isn’t enough because infrequent, one‑size‑fits‑all courses don’t change everyday behaviour or keep pace with new attacker tactics. Static lessons may meet compliance needs, but they don’t help people respond to live, novel threats.
Its main limitations tend to be:
- Lack of personalisation: Everyone receives the same training, regardless of role or behaviour.
- Low frequency: Annual or occasional sessions don’t build lasting habits.
- Limited insight: Programmes don’t measure real decisions or simulation performance.
- Slow response to threats: Content rarely updates fast enough to match evolving attacks.
- Minimal feedback: Users don’t receive timely guidance when they make risky choices.