The Challenge
- A global workforce exposed the company to fast-moving email threats.
- High volumes of malicious messages required faster detection, investigation and removal to keep operations running smoothly.
- Limited automation made it difficult to streamline response workflows, build playbooks and support a strong culture of phishing reporting.
The Solution
- Proofpoint Core Email Protection
- Proofpoint Threat Response Auto-Pull
The Results
- Blocked 98–99% of malicious email before reaching users, dramatically reducing risk and daily workload.
- Accelerated incident response with automated investigations, pulling phishing emails from inboxes and supporting hybrid SIEM workflows.
- Strengthened security awareness by turning real-world IOCs—like QR-code phishing and MFA fatigue attacks—into actionable training insights.
Shamrock Trading Company operates in a people-driven business where email is central to every operation. Security Analyst Alfredo Ruiz de Chavez knows that without people you have no risk—but you also have no business. Training users, empowering them to report threats, and understanding their behavior are essential to keeping the company secure.
Proofpoint helps Shamrock protect that balance. Threat Response Auto-Pull automates investigations and removes phishing from inboxes, while live threat intelligence informs awareness programs that strengthen user judgment. And the partnership extends beyond technology. The accountability and responsiveness of Proofpoint’s threat intelligence teams are a critical part of Shamrock’s security strategy.
“We’re able to see about 98 to 99% of emails that are malicious being blocked.”
With dependable automation and expert support, Shamrock keeps its people—and its business—moving safely at global scale.
