Support Services

Current Service Impacts

Find information about any current service impacts with Proofpoint products.

On 4th September 2026, at 12:08 UTC, Proofpoint began experiencing a production issue affecting a limited number of customers across a small number of services. Proofpoint Cross-functional teams have taken further measures to restore access to Cloud Services and mitigate impact. We continue to monitor recovery; at this time, most customers are no longer reporting issues.

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Our security experts help deploy and ensure the highest level of security with solutions that work.

Technical Support

From mission critical to premium support, our security experts help you reduce risks and respond fast when things go wrong.


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Managed and Professional Services

Work with our security experts for trouble-free installation, configuration and ongoing security management.
 


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Technical Training

Choose from a broad range of training programs to get the most value from your Proofpoint solutions. Learn at your own pace with online and live sessions.


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IP Check

Check if your IP address is on the blocked list and review instructions for submitting information about a blocked IP address.