| FULL Support | Q&A, troubleshooting, workarounds, and bug fixes |
| LIMITED Support | Q&A, troubleshooting, and workarounds, all based on best efforts |
| OIT Release | Major Released On | Latest Version Released On | Oldest Agent Version Certified | Oldest Upgradeable Version | End of FULL Support | End of LIMITED Support |
|---|---|---|---|---|---|---|
| 7.18.x | February 2026 | 7.18.1 June 15, 2026 | 7.15.0 | 7.15.0 | End of February 2027 | End of August 2027 |
| 7.17.x | April 2025 | 7.17.2 November 3, 2025 | 7.14.0 | 7.14.0 | End of April 2026 | End of October 2026 |
V7.18.1
OIT Release
Windows Agent
Unix / Linux Agent
Mac Agent
Server Side Supported Platforms
Server Side Supported SQL Server
V7.18.0 V7.18.1
Windows 11 24H2
Windows 11 23H2
Windows 11 22H2
Windows 11 21H2
Windows 10 22H2 (19045)
Windows 10 21H2 (19044)
Windows Server 2016 (64-bit only)
Windows Server 2019 (64-bit only)
Windows Server 2022 (64-bit only)
Windows Server 2025 (64-bit only)
Debian 12
Debian 11
RHEL/CentOS 9.x
RHEL/CentOS 8.x
RHEL/CentOS 7.x
Oracle Linux 8.x
Oracle Linux 7.x
SLES SuSE 15.x
SLES SuSE 12 i386/x86_64
Ubuntu 24.04 LTS i386/x86_64
Ubuntu 22.04 LTS i386/x86_64
Ubuntu 20.04 LTS i386/x86_64
macOS Tahoe (macOS 26)
macOS Sequoia (macOS 15)
macOS Sonoma (macOS 14)
Note: When upgrading from a version older than 7.15.1 to 7.15.1 or higher, you must do the following:
1. Uninstall the Mac Agent.
2. Remove the current configuration profile.
3. Upload the new IT View Configuration Profile file.
4. Install the new Mac Agent.
macOS Ventura (macOS 13)
Note:
MacOS machine running with M1 or higher chip is supported
Supporting Earlier macOS Versions
macOS Sierra 10.12 supported from ObserveIT 7.9.x on best effort only
macOS High Sierra 10.13 supported from ObserveIT 7.10.x on best effort only
macOS Yosemite 10.10 and macOS El Capitan 10.11 supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.
Windows Server 2025 (64-bit only)
Windows Server 2022 (64-bit only)
Windows Server 2019 (64-bit only)
Windows Server 2016 (64-bit only)
Microsoft SQL Server 2022
Microsoft SQL Server 2019
Microsoft SQL Server 2017
Microsoft SQL Server 2016 - SP1 and above
Microsoft SQL Server 2014 (Enterprise only)
ODBC driver:
msodbcsql version 17.10.4.1
OLEDB driver:
msoledbsql version 18.6.6
Note the following:
Microsoft SQL Server 2008 is not supported from version 7.5 and up.
SQL Server Express edition is not supported. It is recommended that you use a regular full-featured version of SQL Server, since the SQL Server Express edition has database size limitations and other restrictions that make it unsuitable for production environments.
If planning to use data encryption, plan for CPU overhead.
If you plan to use the archiving feature of ObserveIT, make sure that you have available at least twice the disk space expected for the archived data.
OIT Release
V7.18.0 V7.18.1
Windows Agent
Windows 11 24H2
Windows 11 23H2
Windows 11 22H2
Windows 11 21H2
Windows 10 22H2 (19045)
Windows 10 21H2 (19044)
Windows Server 2016 (64-bit only)
Windows Server 2019 (64-bit only)
Windows Server 2022 (64-bit only)
Windows Server 2025 (64-bit only)
Unix / Linux Agent
Debian 12
Debian 11
RHEL/CentOS 9.x
RHEL/CentOS 8.x
RHEL/CentOS 7.x
Oracle Linux 8.x
Oracle Linux 7.x
SLES SuSE 15.x
SLES SuSE 12 i386/x86_64
Ubuntu 24.04 LTS i386/x86_64
Ubuntu 22.04 LTS i386/x86_64
Ubuntu 20.04 LTS i386/x86_64
Mac Agent
macOS Tahoe (macOS 26)
macOS Sequoia (macOS 15)
macOS Sonoma (macOS 14)
Note: When upgrading from a version older than 7.15.1 to 7.15.1 or higher, you must do the following:
1. Uninstall the Mac Agent.
2. Remove the current configuration profile.
3. Upload the new IT View Configuration Profile file.
4. Install the new Mac Agent.
macOS Ventura (macOS 13)
Note:
MacOS machine running with M1 or higher chip is supported
Supporting Earlier macOS Versions
macOS Sierra 10.12 supported from ObserveIT 7.9.x on best effort only
macOS High Sierra 10.13 supported from ObserveIT 7.10.x on best effort only
macOS Yosemite 10.10 and macOS El Capitan 10.11 supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.
Server Side Supported Platforms
Windows Server 2025 (64-bit only)
Windows Server 2022 (64-bit only)
Windows Server 2019 (64-bit only)
Windows Server 2016 (64-bit only)
Server Side Supported SQL Server
Microsoft SQL Server 2022
Microsoft SQL Server 2019
Microsoft SQL Server 2017
Microsoft SQL Server 2016 - SP1 and above
Microsoft SQL Server 2014 (Enterprise only)
ODBC driver:
msodbcsql version 17.10.4.1
OLEDB driver:
msoledbsql version 18.6.6
Note the following:
Microsoft SQL Server 2008 is not supported from version 7.5 and up.
SQL Server Express edition is not supported. It is recommended that you use a regular full-featured version of SQL Server, since the SQL Server Express edition has database size limitations and other restrictions that make it unsuitable for production environments.
If planning to use data encryption, plan for CPU overhead.
If you plan to use the archiving feature of ObserveIT, make sure that you have available at least twice the disk space expected for the archived data.
For more information, visit the Supported Platforms (Includes information about Supported Browsers).
V7.17.2
OIT Release
Windows Agent
Unix / Linux Agent
Mac Agent
Server Side Supported Platforms
Server Side Supported SQL Server
V7.17.2 V7.17.1 V7.17.0
Windows 11 25H2
Windows 11 24H2
Windows 11 23H2
Windows 11 22H2
Windows 11 21H2
Windows 10 22H2 (19045)
Windows 10 21H2 (19044)
Windows Server 2016 (64-bit only)
Windows Server 2019 (64-bit only)
Windows Server 2022 (64-bit only)
Windows Server 2025 (64-bit only)
Debian 12
Debian 11
RHEL/CentOS 9.x
RHEL/CentOS 8.x
RHEL/CentOS 7.x
Oracle Linux 8.x
Oracle Linux 7.x
SLES SuSE 15.x
SLES SuSE 12 i386/x86_64
Ubuntu 24.04 LTS i386/x86_64
Ubuntu 22.04 LTS i386/x86_64
Ubuntu 20.04 LTS i386/x86_64
macOS Tahoe (macOS 26)
macOS Sequoia (macOS 15)
macOS Sonoma (macOS 14)
Note: When upgrading from a version older than 7.15.1 to 7.15.1 or higher, you must do the following:
1. Uninstall the Mac Agent.
2. Remove the current configuration profile.
3. Upload the new IT View Configuration Profile file.
4. Install the new Mac Agent.
macOS Ventura (macOS 13)
Note:
MacOS machine running with M1 or higher chip is supported
Supporting Earlier macOS Versions
macOS Sierra 10.12 supported from ObserveIT 7.9.x on best effort only
macOS High Sierra 10.13 supported from ObserveIT 7.10.x on best effort only
macOS Yosemite 10.10 and macOS El Capitan 10.11 supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.
Windows Server 2025 (64-bit only)
Windows Server 2022 (64-bit only)
Windows Server 2019 (64-bit only)
Windows Server 2016 (64-bit only)
Microsoft SQL Server 2022
Microsoft SQL Server 2019
Microsoft SQL Server 2017
Microsoft SQL Server 2016 - SP1 and above
Microsoft SQL Server 2014 (Enterprise only)
ODBC driver:
msodbcsql version 17.10.4.1
OLEDB driver:
msoledbsql version 18.6.6
Note the following:
Microsoft SQL Server 2008 is not supported from version 7.5 and up.
SQL Server Express edition is not supported. It is recommended that you use a regular full-featured version of SQL Server, since the SQL Server Express edition has database size limitations and other restrictions that make it unsuitable for production environments.
If planning to use data encryption, plan for CPU overhead.
If you plan to use the archiving feature of ObserveIT, make sure that you have available at least twice the disk space expected for the archived data.
OIT Release
V7.17.2 V7.17.1 V7.17.0
Windows Agent
Windows 11 25H2
Windows 11 24H2
Windows 11 23H2
Windows 11 22H2
Windows 11 21H2
Windows 10 22H2 (19045)
Windows 10 21H2 (19044)
Windows Server 2016 (64-bit only)
Windows Server 2019 (64-bit only)
Windows Server 2022 (64-bit only)
Windows Server 2025 (64-bit only)
Unix / Linux Agent
Debian 12
Debian 11
RHEL/CentOS 9.x
RHEL/CentOS 8.x
RHEL/CentOS 7.x
Oracle Linux 8.x
Oracle Linux 7.x
SLES SuSE 15.x
SLES SuSE 12 i386/x86_64
Ubuntu 24.04 LTS i386/x86_64
Ubuntu 22.04 LTS i386/x86_64
Ubuntu 20.04 LTS i386/x86_64
Mac Agent
macOS Tahoe (macOS 26)
macOS Sequoia (macOS 15)
macOS Sonoma (macOS 14)
Note: When upgrading from a version older than 7.15.1 to 7.15.1 or higher, you must do the following:
1. Uninstall the Mac Agent.
2. Remove the current configuration profile.
3. Upload the new IT View Configuration Profile file.
4. Install the new Mac Agent.
macOS Ventura (macOS 13)
Note:
MacOS machine running with M1 or higher chip is supported
Supporting Earlier macOS Versions
macOS Sierra 10.12 supported from ObserveIT 7.9.x on best effort only
macOS High Sierra 10.13 supported from ObserveIT 7.10.x on best effort only
macOS Yosemite 10.10 and macOS El Capitan 10.11 supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.
Server Side Supported Platforms
Windows Server 2025 (64-bit only)
Windows Server 2022 (64-bit only)
Windows Server 2019 (64-bit only)
Windows Server 2016 (64-bit only)
Server Side Supported SQL Server
Microsoft SQL Server 2022
Microsoft SQL Server 2019
Microsoft SQL Server 2017
Microsoft SQL Server 2016 - SP1 and above
Microsoft SQL Server 2014 (Enterprise only)
ODBC driver:
msodbcsql version 17.10.4.1
OLEDB driver:
msoledbsql version 18.6.6
Note the following:
Microsoft SQL Server 2008 is not supported from version 7.5 and up.
SQL Server Express edition is not supported. It is recommended that you use a regular full-featured version of SQL Server, since the SQL Server Express edition has database size limitations and other restrictions that make it unsuitable for production environments.
If planning to use data encryption, plan for CPU overhead.
If you plan to use the archiving feature of ObserveIT, make sure that you have available at least twice the disk space expected for the archived data.
For more information, visit the Supported Platforms (Includes information about Supported Browsers).