ObserveIT Supported Platforms / EOL

EOL - End Of Life

FULL Support Q&A, troubleshooting, workarounds, and bug fixes
LIMITED Support Q&A, troubleshooting, and workarounds, all based on best-efforts

 

OIT Release Major Released On Latest Version Released On Oldest Agent Version Certified Oldest Upgradeable Version End of FULL Support End of LIMITED Support
   7.15.x  September 2023  7.15.3  April 2, 2024 7.12.4 7.12.4  End of September 2024  End of March 2025
   7.14.x  December 2022  7.14.3  September 13, 2023 7.12.4 7.12.4  ENDED  End of June 2024

V7.15.0

OIT Release Windows Agent Unix / Linux Agent Mac Agent Server Side Supported Platforms Server Side Supported SQL Server
V7.15.3 V7.15.2 V7.15.1 V7.15.0

Windows 11 (64-bit)

Microsoft supported versions of Windows 10

(See: windows-10-enterprise-and-education)

Windows Server 2016 (64-bit only)

Windows Server 2019 (64-bit only)

Windows Server 2022 (64-bit only)

Note: Citrix XenApp and Citrix XenDesktop 5.x, 6.x, and 7.x (up to and including 7.15) environments are also supported.

Supporting Earlier Windows Versions

Windows Server 2008 supported for ObserveIT Agents up to 7.9.1 on best effort.

Solaris 11, updates 1-4; x86/x64 or Sparc

Solaris 10, updates 7-11; x86/x64 or Sparc

RHEL/CentOS 9.x

RHEL/CentOS 8.x

RHEL/CentOS 7.x

Oracle Linux 8.x

Oracle Linux 7.x

SLES SuSE 15.2 32 & 64 bit

SLES SuSE 12 i386/x86_64

Ubuntu 22.04 LTS i386/x86_64

Ubuntu 20.04 LTS i386/x86_64

Ubuntu 18.04 LTS i386/x86_64

Ubuntu 16.04 LTS i386/x86_64

Debian 10 32-bit/64-bit

Debian 11

Kali Linux 22.1

Linux Mint 20.3

Amazon Linux 2

AIX 7.2

Supporting Earlier Unix/Linux Versions

Solaris 10 with Open SSL version 0.9.7/0.9.8 is supported ONLY for ITM ObserveIT Agents up to 6.7.2 on best effort.

HP-UX 11.23 Itanium architecture (64-bit) is supported for ObserveIT Agents up to 6.7.0 on best effort.

RHEL/CentOS 4.8-4.9 i386/x86_64 is supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.

OSX 10.10 and 10.11 are supported ONLY for ITM ObserveIT Agents up to 7.6.2 on best effort.

Debian 6 32-bit/64-bit is supported ONLY for ITM ObserveIT Agents up to 7.6.2 on best effort.

 

macOS Ventura (macOS 13)

macOS Monterey (macOS 12)

macOS Big Sur (macOS 11)

Note:
MacOS machine running with M1/M2 ship is supported but requires Rosetta (emulation). From 7.13.3, Rosetta (emulation) can be installed automatically (if it does not exist) based on a new flag in the preinstall script.

Note: macOS Catalina is not supported for version 7.14.1 and higher

Supporting Earlier macOS Versions

macOS Sierra 10.12 supported from ObserveIT 7.9.x on best effort only

macOS High Sierra 10.13 supported from ObserveIT 7.10.x on best effort only

macOS Yosemite 10.10 and macOS El Capitan 10.11 supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.

Windows Server 2022 (64-bit only)

Windows Server 2019 (64-bit only)

Windows Server 2016 (64-bit only)

 

Microsoft SQL Server 2022

Microsoft SQL Server 2019

Microsoft SQL Server 2017

Microsoft SQL Server 2016 - SP1 and above

Microsoft SQL Server 2014 (Enterprise only)

Note the following:

Microsoft SQL Server 2008 is not supported from version 7.5 and up.

SQL Server Express edition is not supported. It is recommended that you use a regular full-featured version of SQL Server, since the SQL Server Express edition has database size limitations and other restrictions that make it unsuitable for production environments.

If planning to use data encryption, plan for CPU overhead.

If you plan to use the archiving feature of ObserveIT, make sure that you have available at least twice the disk space expected for the archived data.

It is recommended that you use Mixed Authentication instead of Windows Authentication.

 

For more information visit the Supported Platforms (Includes information about Supported Browsers).

V7.14.3

OIT Release Windows Agent Unix / Linux Agent Mac Agent Server Side Supported Platforms Server Side Supported SQL Server
V7.14.3 V7.14.2 V7.14.1 V7.14.0

Windows 11 (64-bit)

Microsoft supported versions of Windows 10

Windows Server 2016 (64-bit only)

Windows Server 2019 (64-bit only)

Windows Server 2022 (64-bit only)

Note: Citrix XenApp and Citrix XenDesktop 5.x, 6.x, and 7.x (up to and including 7.15) environments are also supported.

Supporting Earlier Windows Versions

Windows Server 2008 supported for ObserveIT Agents up to 7.9.1 on best effort. Windows 7.0 with .NET 4.7.2 supported for ObserveIT Agents up to 7.9.1 on best effort (Windows 7.0 with .NET 3.5 is not supported).

Solaris 11, updates 1-4; x86/x64 or Sparc

Solaris 10, updates 7-11; x86/x64 or Sparc

RHEL/CentOS 8.x

RHEL/CentOS 7.x

RHEL/CentOS 6.7-6.10

Oracle Linux 8.x

Oracle Linux 7.x

SLES SuSE 15.2 32 & 64 bit

SLES SuSE 12 i386/x86_64

Ubuntu 20.04 LTS i386/x86_64

Ubuntu 18.04 LTS i386/x86_64

Ubuntu 16.04 LTS i386/x86_64

AIX 7.2 32-bit/64-bit

AIX 7.1 32-bit/64-bit

HP-UX 11.31 Itanium architecture (64-bit)

Debian 10 32-bit/64-bit

Debian 11 GUI 32-bit/64-bit (7.13.3)

Kali Linux

Linux Mint

Amazon Linux 2

Supporting Earlier Unix/Linux Versions

Solaris 10 with OpenSSL version 0.9.7/0.9.8 is supported ONLY for ObserveIT Agents up to 6.7.2 on best effort.

HP-UX 11.23 Itanium architecture (64-bit) is supported for ObserveIT Agents up to 6.7.0 on best effort.

RHEL/CentOS 4.8-4.9 i386/x86_64 is supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.

OSX 10.10 and 10.11 are supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.

Debian 6 32-bit/64-bit is supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.

macOS Ventura 13.0

macOS Monterey 12.0

macOS Big Sur 11

macOS Catalina 10.15 (7.14.0)

Note:
MacOS machine running with M1/M2 ship is supported but requires Rosetta (emulation). From 7.13.3, Rosetta (emulation) can be installed automatically (if it does not exist) based on a new flag in the preinstall script.

macOS Mojave 10.14 is not supported from ObserveIT 7.12.4

Supporting Earlier macOS Versions

macOS Sierra 10.12 supported from ObserveIT 7.9.x on best effort only

macOS High Sierra 10.13 supported from ObserveIT 7.10.x on best effort only

macOS Yosemite 10.10 and macOS El Capitan 10.11 supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.

Windows Server 2022 (64-bit only)

Windows Server 2019 (64-bit only)

Windows Server 2016 (64-bit only)

 

Microsoft SQL Server 2019

Microsoft SQL Server 2017

Microsoft SQL Server 2016 - SP1 and above

Microsoft SQL Server 2014 (Enterprise only)

Microsoft SQL Server 2012 (Enterprise only)

Note the following:

Microsoft SQL Server 2008 is not supported from version 7.5 and up.

SQL Server Express edition is not supported for production environments. It is recommended that you use a regular full-featured version of SQL Server, since the SQL Server Express edition has database size limitations and other restrictions that make it unsuitable for production environments.

For more information visit the Supported Platforms (Includes information about Supported Browsers).