Australian Prudential Regulation Authority (APRA) - CPS 230 FAQs

  • Q: What is CPS 230?

    A: CPS 230 is an Australian Prudential Standard designed to strengthen operational risk management and resilience across the Australian financial sector.

    A: CPS 230 is an Australian Prudential Standard designed to strengthen operational risk management and resilience across the Australian financial sector. The regulation took effect on July 1, 2025.

  • Q: What entities are subject to CPS 230?

    A: CPS 230 applies to APRA-regulated entities, specifically Authorized deposit-taking institutions (ADIs), General insurers, Life insurance companies, Private health insurers, and Registrable Superannuation Entity licensees (RSE licensees).

    A: CPS 230 applies to APRA-regulated entities, specifically:  

    • Authorized deposit-taking institutions (ADIs)
    • General insurers
    • Life insurance companies
    • Private health insurers
    • Registrable Superannuation Entity licensees (RSE licensees)
  • Q: What is expected of a regulated entity under CPS 230?

    A: Entities subject to CPS 230 are expected to effectively manage operational risks, maintain critical operations during severe disruptions, and manage risks arising from material service providers.

    A: Entities subject to CPS 230 are expected to:

    • Effectively manage operational risks,
    • Maintain critical operations during severe disruptions, and
    • Manage risks arising from material service providers.
  • Q: Is Proofpoint regulated by CPS 230?

    A: No, Proofpoint is not a regulated entity under CPS 230.

    A: No, Proofpoint is not a regulated entity under CPS 230. Rather, Proofpoint is a third-party provider from which a regulated entity receives services. Regulated entities are required to monitor their third-party service provider relationships to meet their operational risk management requirements. The level of oversight depends on whether the provider is a material or non-material service provider.  

  • Q: What is the difference between a material and non-material service provider under CPS 230?

    A: A non-material service provider is one that does not support the regulated entity’s critical operations or pose material operational risk.

    A: A non-material service provider is one that does not support the regulated entity’s critical operations or pose material operational risk.  Conversely, a service provider is considered material if it provides services that are essential to the regulated entity’s critical operations or exposes the entity to material operational risk.

  • Q: What is a critical operation under CPS 230?

    A: A critical operation is a process or function that is so important that its disruption or failure would have a material adverse impact on the regulated entity’s customers or its role in Australia’s financial system.

    A: A critical operation is a process or function that is so important that its disruption or failure would have a material adverse impact on the regulated entity’s customers or its role in Australia’s financial system.

  • Q: Does a customer’s use of Proofpoint’s services relieve it from their regulatory obligations under CPS 230?

    No. Proofpoint’s customers are required to ensure that they meet their own regulatory obligations.

    A: No.  Proofpoint’s customers are required to ensure that they meet their own regulatory obligations.

  • Q: How can Proofpoint help organizations meet their obligations under CPS 230?

    Proofpoint offers a range of cybersecurity and compliance solutions that can help its customers protect themselves from cybersecurity threats, insider risks, supply chain vulnerabilities, and other operational risks.

    A: Proofpoint offers a range of cybersecurity and compliance solutions that can help its customers protect themselves from cybersecurity threats, insider risks, supply chain vulnerabilities, and other operational risks.

  • Q: What information can Proofpoint provide to its CPS 230 regulated customers to help satisfy their third-party oversight requirements?

    Subject to a non-disclosure agreement, as applicable, and in its sole discretion, Proofpoint may provide various types of documentation.

    A. Subject to a non-disclosure agreement, as applicable, and in its sole discretion, Proofpoint may provide:

    For additional information regarding Proofpoint’s products and services please see Proofpoint.com and its Trust site.

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Last updated November 26, 2025.

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