The Challenge
- Massive email volumes—10 to 15 million messages every 30 days, with only 25–30% legitimate—strained the SOC and made it difficult to identify, triage and remediate threats quickly without stronger automation.
- Sensitive data set including CDS, PII, HIPAA and PCI make any data loss a serious compliance issue.
- A wide network of agencies required coordinated visibility and a consistent approach to data privacy and security across the municipality.
The Solution
- Proofpoint Threat Protection
- Proofpoint Unified Data Protection
The Results
- Unified visibility across email, endpoints, user behavior and data movement, giving analysts a single place to monitor risk and enforce consistent policies across agencies.
- Automated malicious-email remediation through Adaptive Email Security workflows, reducing manual triage.
- Deployed stronger governance and human-centric security programs fueled by AI, machine learning and real-time user risk insights.
The City and County of Denver serves more than 730,000 residents across agencies ranging from fire and police to elections and taxation—each handling sensitive data subject to strict state and local regulations. With email as the primary entry point for threats and millions of messages hitting the gateway every month, Denver needed a unified way to understand risk, protect privileged users and safeguard the information that keeps essential services running.
Proofpoint helps Denver meet that challenge. By unifying visibility from the email gateway down to the endpoint, automating malicious-email remediation and blending risk signals into security awareness programs, the platform gives the SOC the clarity and efficiency it needs to stay ahead of evolving threats.
And with a customer-focused team that listens, collaborates, and responds quickly, Proofpoint operates as a strategic partner in protecting the city’s people and data.
