The Challenge
- ECH faced a surge in highly targeted phishing and impersonation attempts that exploited human behavior and bypassed traditional defenses.
- Staff and clinicians were frequent targets, but without real-time threat insights, it was difficult to prioritize protection and response.
- Many users lacked the training to recognize and react to threats, making them vulnerable entry points for attackers.
The Solution
- Proofpoint Core Email Protection
- Proofpoint User Protection
- Proofpoint Impersonation Protection
The Results
- Stronger, smarter defense: Proofpoint enabled ECH to layer threat protection using real-time intelligence to block malicious attacks and protect targeted personnel.
- Improved user resilience: Ongoing education, simulated testing, and behavior reinforcement helped reduce user susceptibility to malicious attacks.
- Proactive risk management: ECH now actively evaluates third-party risk, leverages AI-enhanced tools to reduce user error and accidental data loss, and builds redundancy into systems to ensure continuity and patient safety.
The Challenge
CIO and 2024 CIO Orbie winner Deb Muro knows that when it comes to cybersecurity, it requires a dedicated focus on continuous improvement—and the work is never complete. And this new era of cybersecurity is tied to a healthcare system’s foremost mission: ensuring safety, healing and the well-being of every patient.
Deborah Muro, CIO, El Camino Health
The Solution
The Proofpoint solution protects against threats by using real-time intelligence to identify the organization’s most likely attackers and those most likely to be attacked. ECH gains a layer of defense against malicious exploits and, at the same time, educates frequently attacked individuals to stay on high guard.
The Results
The healthcare industry increasingly recognizes the potential connection between cyber events and adverse patient outcomes. But with Proofpoint’s unique human-centric approach to cybersecurity, ECH can stay ahead of threats and protect what matters most—the safety of its patients.
