Webster Bank

How a regional financial leader strengthens human-centric security with Proofpoint

Webster Bank Proofpoint Customer Story

At A Glance

For more than 90 years, Webster Bank has served customers across the Northeast with a commitment to trust, security and operational resilience. Today, that mission requires protecting customer data, monitoring insider activity and securing 196+ banking centers in an environment where every user has unique responsibilities and risk exposures.

Products Used

  • Collaboration Security
  • Data Loss Protection
  • Security Awareness Training
Overview The Challenge The Solution The Results
Overview
Overview

As Patricia Voight, CISO, explains, security must enable people—not restrict them. Webster uses Proofpoint as its foundational human-centric protection platform, ensuring users have the access they need while preventing access they don’t. With full visibility into threats at the perimeter and within the organization, plus VIP-level protection for high-profile executives, Proofpoint helps Webster navigate industry-wide threats with confidence.

The Challenge
The Challenge
  • A highly regulated financial environment required strong protection of customer and client data, with strict oversight of access, privacy and insider activity across 196+ banking centers.
  • Constant threat pressure-both perimeter attacks targeting the institution and insider risks within the environment-demanded a platform capable of monitoring diverse user roles, behaviors and access needs.
  • The bank needed a security partner that could integrate with existing tools, support business growth and provide trusted insights that resonate from technical teams all the way up to risk committees and the board.
The Solution
The Solution
  • Proofpoint Core Email Protection
  • Proofpoint Email Fraud Defense
  • Proofpoint Enterprise DLP
  • Proofpoint ZenGuide
The Results
The Results
  • Strengthened human-centric security by monitoring role-based behavior, reducing inappropriate access and providing enhanced protection for high-visibility executives and VIPs.
  • Integrated Proofpoint across Webster’s broader security ecosystem to maximize visibility and streamline workflows.
  • Demonstrated measurable value through clear metrics and dashboards that inform technical teams, risk committees and board-level decision-making.