Third-Party Service Providers and Subprocessors

Product

Browser, E-mail and TAP URL Isolation

Subprocessors

AWS

 

 

 

 

 

Google Cloud

Service Provided

IaaS/PaaS

 

 

 

 

 

IaaS/PaaS

Location

UK*

USA*

Canada*

Japan*

India*

Australia*

USA*

Belgium*

India*

Japan*

Brazil*

Australia*

 

Product

CAD/CASB

Subprocessors

AWS

AWS

Sendgrid

Pendo

Service Provided

IaaS/PaaS

IaaS/PaaS

Email Notifications

SaaS

Location

USA*

Germany

USA

USA

 

Product

Cloudmark Active Filter, Authority, Content Categories, Insight Server, and Sender Intelligence;

 

Cloudmark Spam Reporting Service

Subprocessors

Google Cloud

Service Provided

IaaS/PaaS

Location

USA

 

Product

Cloudmark Safe Messaging Cloud, Cloudmark Safe Messaging Cloud Hybrid

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

North America (US East Northern Virginia)*

North America (US West Oregon)*

North America (Canada Central)*

Europe (Ireland)*

Europe (Paris)*

Africa (Cape Town)*

Asia Pacific (Tokyo)*

 

Product

Continuity

Subprocessors

AWS

Cyxtera

Equinix

Service Provided

IaaS/PaaS

Co-Location

Co-Location

Location

USA

USA*

Germany/The Netherlands*

 

Product

Digital Discover, Digital Protection, and Digital Compliance

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*

Belgium*

 

Product

Email Data Loss Prevention (DLP)

Subprocessors

AWS

Cyxtera

Equinix

Pendo

Splunk

Service Provided

IaaS/PaaS

 

IaaS/PaaS

SaaS

SaaS

Location

USA*, Germany, Japan, Australia

Canada*, Sweden*, Germany* USA*

Germany/The Netherlands/UK*

USA

USA

EU

 

Product

Email Encryption

Subprocessors

AWS

Cyxtera

Equinix

Service Provided

IaaS/PaaS

Co-Location

Co-Location, IaaS/PaaS

Location

USA

USA*

Germany/The Netherlands/UK*

 

Product

Email Fraud Defense (EFD)

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

 

Product

Email Protection

Subprocessors

AWS

Cyxtera

Equinix

Service Provided

IaaS/PaaS

Co-Location

Co-Location, IaaS/PaaS

Location

USA, Canada, Sweden, Germany

Canada*

USA*

Canada*

Germany/The Netherlands/UK*

 

Product

Endpoint Data Loss Protection (Endpoint DLP)

Subprocessors

AWS

 

 

 

Pendo

Splunk

Service Provided

SaaS

 

 

 

SaaS

SaaS

Location

USA*

Germany

Japan

Australia

USA

USA

EU

 

Product

Essentials

Subprocessors

AWS

Cyxtera

DataBank

Equinix

Service Provided

IaaS/PaaS

Co-Location

Co-Location

Co-Location

Location

USA

USA*

USA

Germany/The Netherlands*

 

Product

Essentials Archive

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*

Belgium*

Australia*

 

Product

Insider Threat Management SaaS

Subprocessors

AWS

 

 

 

Pendo

Splunk

Service Provided

SaaS

 

 

 

SaaS

SaaS

Location

USA*

Germany

Japan

Australia

USA

USA

EU

 

Product

Intelligent Classification and Protection

Subprocessors

AWS

Azure

Virtual Host

Service Provided

IaaS/PaaS

IaaS/PaaS

IaaS/PaaS

Location

USA

UK

Germany

Singapore

Hong Kong

France

 

Product

Internal Mail Defense (IMD)

Subprocessors

AWS

Cyxtera

Equinix

Service Provided

IaaS/PaaS

Co-Location

Co-Location

Location

USA, Canada*, Sweden*, Germany*

USA*

Germany/The Netherlands*

 

Product

Nexus People Risk Explorer

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

Germany

 

Product

PhishAlarm

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*

Ireland*

Australia*

 

Product

PhishAlarmAnalyzer

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

Ireland

 

Product

Proofpoint Archive (previously, Enterprise Archive)

Subprocessors

AWS

Cyxtera

 

DataBank

Equinix

Service Provided

IaaS/PaaS

Co-location

 

Co-location

Co-location

Location

USA

Canada*

USA*

USA

Canada*

Germany/The Netherlands*

 

Product

Proofpoint Automate (previously, NexusAI for Compliance)

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

 

Product

Proofpoint Capture (previously, Content Capture)

Subprocessors

AWS

SendGrid

Service Provided

IaaS/PaaS

IaaS/PaaS

Location

USA

USA

 

Product

Proofpoint Patrol (previously, Content Patrol)

Subprocessors

AWS

SendGrid

Service Provided

IaaS/PaaS

IaaS/PaaS

Location

USA

USA

 

Product

Proofpoint Security Awareness Training (PSAT)

Subprocessors

AWS

AWS

AWS

Service Provided

IaaS/PaaS

IaaS/PaaS

IaaS/PaaS

Location

USA*

Ireland*

Australia*

 

Product

Proofpoint Track (previously, Compliance Gateway)

Subprocessors

AWS

Cyxtera

Service Provided

IaaS/PaaS

Co-Location

Location

USA

USA

 

Product

Secure E-Mail Relay (SER)

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

 

Product

Secure Share

Subprocessors

Cyxtera

Service Provided

Co-location

Location

USA

 

Product

Targeted Attack Protection (TAP) Attachment Defense

Subprocessors

Cyxtera

Equinix

Service Provided

Co-Location

Co-Location

Location

USA*

Germany/The Netherlands*

 

Product

TAP Dashboard and TAP URL Defense

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

 

Product

Threat Response Cloud

Subprocessors

AWS

Pendo

Splunk

Service Provided

IaaS/PaaS

SaaS

Location

USA, Germany*

USA

USA

 

Product

ThreatSimulator

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*

Ireland*

Australia*

 

Product

Secure Access (formerly Zero Trust Network Access, formerly Meta)

Subprocessors

AWS

HostVirtual

 

 

 

 

 

 

 

 

 

 

 

 

 

Kamatera

Service Provided

IaaS/PaaS

IaaS/PaaS

 

 

 

 

 

 

 

 

 

 

 

 

 

IaaS/PaaS

Location

USA

EU

UK

Germany

Brazil

India

Australia

Singapore

Hong Kong

Romania

France

Canada

Chile

South Africa

Japan

Israel

 

Product

Web Security

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

Brazil

Germany

UK

Ireland

South Africa

France

Italy

Bahrain

Sweden

Australia

Singapore

Hong Kong

India

South Korea

Japan

*Data center determined by customer’s geographic location

For all Products:

Subprocessor

Salesforce

Service Provided

Support Portal

Location

USA

 

Subprocessor

Sutherland

Service Provided

Technical Support

Location

USA

Product

Subprocessors

Service Provided

Location

Browser, E-mail and TAP URL Isolation

AWS

 

 

 

 

 

Google Cloud

IaaS/PaaS

 

 

 

 

 

IaaS/PaaS

UK*

USA*

Canada*

Japan*

India*

Australia*

USA*

Belgium*

India*

Japan*

Brazil*

Australia*

CAD/CASB

AWS

AWS

Sendgrid

Pendo

IaaS/PaaS

IaaS/PaaS

Email Notifications

SaaS

USA*

Germany

USA

USA

Cloudmark Active Filter, Authority, Content Categories, Insight Server, and Sender Intelligence;

 

Cloudmark Spam Reporting Service

Google Cloud

IaaS/PaaS

USA

Cloudmark Safe Messaging Cloud, Cloudmark Safe Messaging Cloud Hybrid

AWS

IaaS/PaaS

North America (US East Northern Virginia)*

North America (US West Oregon)*

North America (Canada Central)*

Europe (Ireland)*

Europe (Paris)*

Africa (Cape Town)*

Asia Pacific (Tokyo)*

Continuity

AWS

Cyxtera

Equinix

IaaS/PaaS

Co-Location

Co-Location

USA

USA*

Germany/The Netherlands*

Digital Discover, Digital Protection, and Digital Compliance

AWS

IaaS/PaaS

USA*

Belgium*

Email Data Loss Prevention (DLP)

AWS

Cyxtera

Equinix

Pendo

Splunk

IaaS/PaaS

 

IaaS/PaaS

SaaS

SaaS

USA*, Germany, Japan, Australia

Canada*, Sweden*, Germany* USA*

Germany/The Netherlands/UK*

USA

USA

EU

Email Encryption

AWS

Cyxtera

Equinix

IaaS/PaaS

Co-Location

Co-Location, IaaS/PaaS

USA

USA*

Germany/The Netherlands/UK*

Email Fraud Defense (EFD)

AWS

IaaS/PaaS

USA

Email Protection

AWS

Cyxtera

Equinix

IaaS/PaaS

Co-Location

Co-Location, IaaS/PaaS

USA, Canada, Sweden, Germany

Canada*

USA*

Canada*

Germany/The Netherlands/UK*

Endpoint Data Loss Protection (Endpoint DLP)

AWS

 

 

 

Pendo

Splunk

SaaS

 

 

 

SaaS

SaaS

USA*

Germany

Japan

Australia

USA

USA

EU

Essentials

AWS

Cyxtera

DataBank

Equinix

IaaS/PaaS

Co-Location

Co-Location

Co-Location

USA

USA*

USA

Germany/The Netherlands*

Essentials Archive

AWS

IaaS/PaaS

USA*

Belgium*

Australia*

Insider Threat Management SaaS

AWS

 

 

 

Pendo

Splunk

SaaS

 

 

 

SaaS

SaaS

USA*

Germany

Japan

Australia

USA

USA

EU

Intelligent Classification and Protection

AWS

Azure

Virtual Host

IaaS/PaaS

IaaS/PaaS

IaaS/PaaS

USA

UK

Germany

Singapore

Hong Kong

France

Internal Mail Defense (IMD)

AWS

Cyxtera

Equinix

IaaS/PaaS

Co-Location

Co-Location

USA, Canada*, Sweden*, Germany*

USA*

Germany/The Netherlands*

Nexus People Risk Explorer

AWS

IaaS/PaaS

USA

Germany

PhishAlarm

AWS

IaaS/PaaS

USA*

Ireland*

Australia*

PhishAlarmAnalyzer

AWS

IaaS/PaaS

USA

Ireland

Proofpoint Archive (previously, Enterprise Archive)

AWS

Cyxtera

 

DataBank

Equinix

IaaS/PaaS

Co-location

 

Co-location

Co-location

USA

Canada*

USA*

USA

Canada*

Germany/The Netherlands*

Proofpoint Automate (previously, NexusAI for Compliance)

AWS

IaaS/PaaS

USA

Proofpoint Capture (previously, Content Capture)

AWS

SendGrid

IaaS/PaaS

IaaS/PaaS

USA

USA

Proofpoint Patrol (previously, Content Patrol)

AWS

SendGrid

IaaS/PaaS

IaaS/PaaS

USA

USA

Proofpoint Security Awareness Training (PSAT)

AWS

AWS

AWS

IaaS/PaaS

IaaS/PaaS

IaaS/PaaS

USA*

Ireland*

Australia*

Proofpoint Track (previously, Compliance Gateway)

AWS

Cyxtera

IaaS/PaaS

Co-Location

USA

USA

Secure E-Mail Relay (SER)

AWS

IaaS/PaaS

USA

Secure Share

Cyxtera

Co-location

USA

Targeted Attack Protection (TAP) Attachment Defense

Cyxtera

Equinix

Co-Location

Co-Location

USA*

Germany/The Netherlands*

TAP Dashboard and TAP URL Defense

AWS

IaaS/PaaS

USA

Threat Response Cloud

AWS

Pendo

Splunk

IaaS/PaaS

SaaS

USA, Germany*

USA

USA

ThreatSimulator

AWS

IaaS/PaaS

USA*

Ireland*

Australia*

Secure Access (formerly Zero Trust Network Access, formerly Meta)

AWS

HostVirtual

 

 

 

 

 

 

 

 

 

 

 

 

 

Kamatera

IaaS/PaaS

IaaS/PaaS

 

 

 

 

 

 

 

 

 

 

 

 

 

IaaS/PaaS

USA

EU

UK

Germany

Brazil

India

Australia

Singapore

Hong Kong

Romania

France

Canada

Chile

South Africa

Japan

Israel

Web Security

AWS

IaaS/PaaS

USA

Brazil

Germany

UK

Ireland

South Africa

France

Italy

Bahrain

Sweden

Australia

Singapore

Hong Kong

India

South Korea

Japan

*Data center determined by customer’s geographic location

For all Products:

Subprocessor

Service Provided

Location

Salesforce

Support Portal

USA

Sutherland

Technical Support

USA

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Last updated December 05, 2022.