Third-Party Service Providers and Subprocessors

Product

Subprocessors

Service Provided

Location

Browser, E-mail and TAP URL Isolation

AWS





Google Cloud

IaaS/PaaS





IaaS/PaaS

UK*
USA*
Canada*
Japan*
India*
Australia*

USA*
Belgium*
India*
Japan*
Brazil*
Australia*

CAD/CASB

AWS

Sendgrid

Pendo

IaaS/PaaS, SaaS, co-location

Email Notifications

SaaS

USA*, Germany*, Australia*, Japan*

USA

USA

Cloudmark Active Filter, Authority, Content Categories, Insight Server, and Sender Intelligence;

Cloudmark Spam Reporting Service

Google Cloud

IaaS/PaaS

USA

Cloudmark Safe Messaging Cloud, Cloudmark Safe Messaging Cloud Hybrid

AWS

IaaS/PaaS

North America (US East Northern Virginia)*
North America (US West Oregon)*
North America (Canada Central)*
Europe (Ireland)*
Europe (Paris)*
Africa (Cape Town)*
Asia Pacific (Tokyo)*

Continuity

AWS
Cyxtera
Equinix

IaaS/PaaS
Co-Location
Co-Location

USA, Germany*
USA*
Germany/The Netherlands*

Digital Discover, Digital Protection, and Digital Compliance

AWS

IaaS/PaaS

USA*
Belgium*

Email Data Loss Prevention (DLP)

AWS

Cyxtera
Equinix

Pendo
Splunk

IaaS/PaaS


Co-location, IaaS/PaaS

SaaS
SaaS

USA*, Germany*, Japan*, Australia*
Canada*, Sweden*, Germany* USA*
Germany/The Netherlands/UK*, Australia*
USA
USA, EU

Email Encryption

AWS
Cyxtera
Equinix

IaaS/PaaS
Co-Location
Co-Location, IaaS/PaaS

USA
USA*
Germany/The Netherlands/UK*

Email Fraud Defense (EFD)

AWS

IaaS/PaaS

USA

Email Protection

AWS
Cyxtera

Equinix

IaaS/PaaS
Co-Location

Co-Location, IaaS/PaaS

USA, Canada, Sweden, Germany
Canada*
USA*
Canada*
Germany/The Netherlands/UK*
Australia*

Endpoint Data Loss Protection (Endpoint DLP)

AWS



Pendo

Splunk

SaaS




SaaS

SaaS

USA*
Germany
Japan
Australia
USA

USA
EU

Essentials

AWS
Cyxtera
DataBank
Equinix

IaaS/PaaS
Co-Location
Co-location
Co-Location

USA
USA*
USA
Germany/The Netherlands*

Essentials Archive

AWS

IaaS/PaaS

USA*
Belgium*
Australia*

Insider Threat Management SaaS

AWS



Pendo

Splunk

SaaS



SaaS

SaaS

USA*
Germany
Japan
Australia
USA

USA
EU

Intelligent Classification and Protection

AWS
Azure
Virtual Host

IaaS/PaaS
IaaS/PaaS
IaaS/PaaS

USA
UK
Germany
Singapore
Hong Kong
France

Internal Mail Defense (IMD)

AWS
Cyxtera

Equinix

IaaS/PaaS
Co-Location

Co-Location, IaaS/PaaS

USA, Canada*, Sweden*, Germany*
USA*
Germany/The Netherlands*
Australia*
UK*

Nexus People Risk Explorer

AWS

IaaS/PaaS

USA
Germany

PhishAlarm

AWS

IaaS/PaaS

USA*
Ireland*
Australia*

PhishAlarmAnalyzer

AWS

IaaS/PaaS

USA
Ireland

Proofpoint Archive (previously, Enterprise Archive)

AWS
Cyxtera

DataBank
Equinix

IaaS/PaaS
Co-location

Co-location
Co-location

USA
Canada*
USA*
USA
Canada*
Germany/The Netherlands*

Proofpoint Automate (previously, NexusAI for Compliance)

AWS

IaaS/PaaS

USA

Proofpoint Capture (previously, Content Capture)

AWS
SenGrid

IaaS/PaaS
IaaS/PaaS

USA
USA

Proofpoint Patrol (previously, Content Patrol)

AWS
SenGrid

IaaS/PaaS
IaaS/PaaS

USA
USA

Proofpoint Security Awareness Training (PSAT)

AWS
AWS
AWS

IaaS/PaaS
IaaS/PaaS
IaaS/PaaS

USA*
Ireland*
Australia*

Proofpoint Track (previously, Compliance Gateway)

AWS
Cyxtera

IaaS/PaaS
Co-Location

USA
USA

Secure E-Mail Relay (SER)

AWS

IaaS/PaaS

USA

Secure Share

Cyxtera

Co-location

USA

Targeted Attack Protection (TAP) Attachment Defense

Cyxtera
Equinix

Co-Location
Co-Location

USA*
Germany/The Netherlands*

TAP Dashboard and TAP URL Defense

AWS

IaaS/PaaS

USA

Threat Response Cloud

AWS
Pendo
Splunk

IaaS/PaaS
SaaS
SaaS

USA, Germany*
USA
USA

ThreatSimulator

AWS

IaaS/PaaS

USA*
Ireland*
Australia*

Secure Access (formerly Zero Trust Network Access, formerly Meta)

AWS
HostVirtual













Kamatera

IaaS/PaaS
IaaS/PaaS













IaaS/PaaS

USA
EU
UK
Germany
Brazil
India
Australia
Singapore
Hong Kong
Romania
France
Canada
Chile
South Africa
Japan
Israel

Web Security

AWS

IaaS/PaaS

USA
Brazil
Germany
UK
Ireland
South Africa
France
Italy
Bahrain
Sweden
Australia
Singapore
Hong Kong
India
South Korea
Japan

Product

Browser, E-mail and TAP URL Isolation

Subprocessors

AWS





Google Cloud

Service Provided

IaaS/PaaS





IaaS/PaaS

Location

UK*
USA*
Canada*
Japan*
India*
Australia*

USA*
Belgium*
India*
Japan*
Brazil*
Australia*

Product

CAD/CASB

Subprocessors

AWS

Sendgrid

Pendo

Service Provided

IaaS/PaaS, SaaS, co-location

Email Notifications

SaaS

Location

USA*, Germany*, Australia*, Japan*

USA

USA

Product

Cloudmark Active Filter, Authority, Content Categories, Insight Server, and Sender Intelligence;

Cloudmark Spam Reporting Service

Subprocessors

Google Cloud

Service Provided

IaaS/PaaS

Location

USA

Product

Cloudmark Safe Messaging Cloud, Cloudmark Safe Messaging Cloud Hybrid

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

North America (US East Northern Virginia)*
North America (US West Oregon)*
North America (Canada Central)*
Europe (Ireland)*
Europe (Paris)*
Africa (Cape Town)*
Asia Pacific (Tokyo)*

Product

Continuity

Subprocessors

AWS
Cyxtera
Equinix

Service Provided

IaaS/PaaS
Co-Location
Co-Location

Location

USA, Germany*
USA*
Germany/The Netherlands*

Product

Digital Discover, Digital Protection, and Digital Compliance

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*
Belgium*

Product

Email Data Loss Prevention (DLP)

Subprocessors

AWS

Cyxtera
Equinix

Pendo
Splunk

Service Provided

IaaS/PaaS


Co-location, IaaS/PaaS

SaaS
SaaS

Location

USA*, Germany*, Japan*, Australia*
Canada*, Sweden*, Germany* USA*
Germany/The Netherlands/UK*, Australia*
USA
USA, EU

Product

Email Encryption

Subprocessors

AWS
Cyxtera
Equinix

Service Provided

IaaS/PaaS
Co-Location
Co-Location, IaaS/PaaS

Location

USA
USA*
Germany/The Netherlands/UK*

Product

Email Fraud Defense (EFD)

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

Product

Email Protection

Subprocessors

AWS
Cyxtera

Equinix

Service Provided

IaaS/PaaS
Co-Location

Co-Location, IaaS/PaaS

Location

USA, Canada, Sweden, Germany
Canada*
USA*
Canada*
Germany/The Netherlands/UK*
Australia*

Product

Endpoint Data Loss Protection (Endpoint DLP)

Subprocessors

AWS



Pendo

Splunk

Service Provided

SaaS




SaaS

SaaS

Location

USA*
Germany
Japan
Australia
USA

USA
EU

Product

Essentials

Subprocessors

AWS
Cyxtera
DataBank
Equinix

Service Provided

IaaS/PaaS
Co-Location
Co-location
Co-Location

Location

USA
USA*
USA
Germany/The Netherlands*

Product

Essentials Archive

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*
Belgium*
Australia*

Product

Insider Threat Management SaaS

Subprocessors

AWS



Pendo

Splunk

Service Provided

SaaS



SaaS

SaaS

Location

USA*
Germany
Japan
Australia
USA

USA
EU

Product

Intelligent Classification and Protection

Subprocessors

AWS
Azure
Virtual Host

Service Provided

IaaS/PaaS
IaaS/PaaS
IaaS/PaaS

Location

USA
UK
Germany
Singapore
Hong Kong
France

Product

Internal Mail Defense (IMD)

Subprocessors

AWS
Cyxtera

Equinix

Service Provided

IaaS/PaaS
Co-Location

Co-Location, IaaS/PaaS

Location

USA, Canada*, Sweden*, Germany*
USA*
Germany/The Netherlands*
Australia*
UK*

Product

Nexus People Risk Explorer

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA
Germany

Product

PhishAlarm

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*
Ireland*
Australia*

Product

PhishAlarmAnalyzer

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA
Ireland

Product

Proofpoint Archive (previously, Enterprise Archive)

Subprocessors

AWS
Cyxtera

DataBank
Equinix

Service Provided

IaaS/PaaS
Co-location

Co-location
Co-location

Location

USA
Canada*
USA*
USA
Canada*
Germany/The Netherlands*

Product

Proofpoint Automate (previously, NexusAI for Compliance)

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

Product

Proofpoint Capture (previously, Content Capture)

Subprocessors

AWS
SenGrid

Service Provided

IaaS/PaaS
IaaS/PaaS

Location

USA
USA

Product

Proofpoint Patrol (previously, Content Patrol)

Subprocessors

AWS
SenGrid

Service Provided

IaaS/PaaS
IaaS/PaaS

Location

USA
USA

Product

Proofpoint Security Awareness Training (PSAT)

Subprocessors

AWS
AWS
AWS

Service Provided

IaaS/PaaS
IaaS/PaaS
IaaS/PaaS

Location

USA*
Ireland*
Australia*

Product

Proofpoint Track (previously, Compliance Gateway)

Subprocessors

AWS
Cyxtera

Service Provided

IaaS/PaaS
Co-Location

Location

USA
USA

Product

Secure E-Mail Relay (SER)

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

Product

Secure Share

Subprocessors

Cyxtera

Service Provided

Co-location

Location

USA

Product

Targeted Attack Protection (TAP) Attachment Defense

Subprocessors

Cyxtera
Equinix

Service Provided

Co-Location
Co-Location

Location

USA*
Germany/The Netherlands*

Product

TAP Dashboard and TAP URL Defense

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

Product

Threat Response Cloud

Subprocessors

AWS
Pendo
Splunk

Service Provided

IaaS/PaaS
SaaS
SaaS

Location

USA, Germany*
USA
USA

Product

ThreatSimulator

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*
Ireland*
Australia*

Product

Secure Access (formerly Zero Trust Network Access, formerly Meta)

Subprocessors

AWS
HostVirtual













Kamatera

Service Provided

IaaS/PaaS
IaaS/PaaS













IaaS/PaaS

Location

USA
EU
UK
Germany
Brazil
India
Australia
Singapore
Hong Kong
Romania
France
Canada
Chile
South Africa
Japan
Israel

Product

Web Security

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA
Brazil
Germany
UK
Ireland
South Africa
France
Italy
Bahrain
Sweden
Australia
Singapore
Hong Kong
India
South Korea
Japan

*Data center determined by customer’s geographic location.

For all Products:

Subprocessor

Service Provided

Location

Salesforce

Support Portal

USA

Sutherland

Technical Support

USA

Subprocessor

Salesforce

Service Provided

Support Portal

Location

USA

Subprocessor

Sutherland

Service Provided

Technical Support

Location

USA

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Last updated March 17, 2023.