Reg Harnish, Founder and Chief Security Strategist of GreyCastle Security, shared a story during the presentation, and I was reminded of his story just last week when I was at a customer’s security awareness event. I was talking to a woman who was playing our URL training game. At one point early in the game, I asked the woman to select something on the screen and she attempted to . . . with her finger touching the laptop screen. She did exactly what I asked her to do...but not what I wanted her to do.
Click the link below to read Reg's story. It’s a great reminder of just how important it is to understand how people learn when you’re trying to teach employees to defend against cyber attacks.