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Product Choices

Enterprise Protection

Instructor-led and web-based training

Enterprise Privacy

Instructor-led and web-based training

Targeted Attack Protection

Instructor-led and web-based training

ENTERPRISE ARCHIVE

Instructor-led and web-based training

Enterprise Governance

Instructor-led and web-based training

university login

Proofpoint University Login

Proofpoint University offers the most efficient path to effective use of Proofpoint products with role-based training. Start learning with Proofpoint today.

enterprise_protection

Email Protection

Proofpoint Certified Administrator (PCA) - Email Protection
This training is designed for those administrators who will only be managing Email Protection and Targeted Attack Protection (TAP).  The course describes how email works, how to Identify the Proofpoint Protection Server (PPS) architectural features, choose the best deployment options for your company’s needs, describe how rules and policies work to protect your company and use the Management UI to perform various administrative tasks.
Format: Offered as VILT or ILT.
Duration: VILT- Four 4 hour sessions | ILT- 2 days

Prerequisite: Successful completion of Proofpoint Accredited Administrator (PAA) – Email Protection WBT

Click here to view the Course Data Sheet

Proofpoint Accredited Administrator (PAA) – Email Protection

In this introductory course, we introduce the student to the concepts of email architecture and protection with an emphasis in protecting email entering an enterprise from the outside world. Students have an opportunity to test their knowledge by taking the Proofpoint Accredited Administrator Exam--Email Protection. A passing score of 75% is required to attain accreditation.

Duration: 90 minutes | Login to Proofpoint University

Proofpoint Spam Reporting Outlook Plug-in for the End User
This module introduces the features of the Proofpoint Spam Reporting Plug-in for Outlook. This module covers the supported operating systems and email clients, the plug-in installation and activation process, configuring the plug-in, how to report spam using the plug-in, spam message size limitations and plug-in logging options.
Duration: 7 mins l View Now

End User Digest
How to look at your spam quarantine, safelisting or blocking messages, and reporting false positives and false negatives.
Duration: 10 mins l View Now

 

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Information Protection

Proofpoint Certified Administrator (PCA) – Information Protection

This training is designed for those administrators who will be managing outbound Information Protection.  The course describes how email works, how to Identify the Proofpoint Protection Server (PPS) architectural features, choose the best deployment options for your company’s needs, describe how rules and policies work to protect your company and use the Management UI to perform various administrative tasks.
Format: Offered as VILT or ILT.
Duration: VILT- Four 4 hour sessions. | ILT- 2 days.

Prerequisite: Successful completion of Proofpoint Accredited Administrator (PAA) – Information Protection WBT

Click here for the Course Data Sheet

Proofpoint Accredited Administrator (PAA) – Information Protection

In this introductory course, we introduce the student to the concepts of email architecture and protection with an emphasis in protecting email entering an enterprise from the outside world. Students have an opportunity to test their knowledge by taking the Proofpoint Accredited Administrator Exam--Information Protection. A passing score of 75% is required to attain accreditation.

Duration: 90 minutes | Login to Proofpoint University

Proofpoint Email Encryption for the End User
This module introduces the features of Proofpoint Email Encryption including the Microsoft Outlook plug-in, the subject line keyword option for activating encryption, and the receiving and reading of encrypted messages.
Duration: 10 mins l View Now

Proofpoint Secure Share for the End User
This module introduces the features of the Proofpoint Secure Share service, including supported browser versions, operating systems and email clients, the Secure Share web interface and Outlook Plug-in, and the recipients view of the Secure Share messages.
Duration: 8 mins l View Now

Proofpoint Smart Send for the End User
This module introduces the Proofpoint Smart Send feature including a brief introduction to data loss policies and regulations, the Smart Send end user self-remediation message and end user self-remediation options

Duration: 4 mins l View Now

 

tap

Targeted Attack Protection

Targeted Attack Protection for End Users
This brief web-based training module introduces end users to what Targeted Attack Protection (TAP) is, what to expect from it, and how to work with it.
Duration: 9 mins l View Now

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Enterprise Archive

Enterprise Archive Accredited Engineer
Proofpoint Archiving Accredited Engineer is a course that covers the installation and use of Proofpoint Enterprise Archive. It covers architecture, installation, setting policy, supervision and legal holds.
Format: VILT
Duration: 4 hours

Click here for the Course Data Sheet

Enterprise Archive Accredited Engineer

Enterprise Archive Accredited Engineer is a course that is targeted for Archive administrators.  The course covers the installation and use of Proofpoint Enterprise Archive, including a detailed review of the archive functions, best practices and troubleshooting.

Type: WBT
Duration: 4 Hours l Login into Proofpoint University to access this course. 

Enterprise Archive for the Legal Team
Enterprise Archive for the Legal Team gives a general overview of Proofpoint Enterprise Archive and goes over topics such as standard and advanced searching, exporting and the different types of legal holds. 
Type: WBT
Duration: 50 minutes l Login into Proofpoint University to access this course. 

Enterprise Archive for the Compliance Team
This course goes over how Proofpoint Archive securely stores your electronic messages for the retention period you specify, while keeping them fully searchable and retrievable. It reviews topics such as standard and advanced searching, exporting, legal holds, policy management, and supervision and review.
Type: WBT
Duration: 1.5 hours l Login into Proofpoint University to access this course.

Enterprise Archive for the End User
This brief course introduces the end user to Proofpoint's Enterprise Archive, including how the Archive works, conducting searches, search options, using the search content Helper, saving searches, viewing message properties, printing and retrieving messages, and accessing the Archive with mobile devices.
Duration: 20 mins l View Now

 

enterprise_governance

Enterprise Governance

Admin Console Overview
How to sign-in, navigate, and a quick overview of the main application pages.
Duration: 3 mins l View Now

Overview of Governance Policies
How to create a new policy, set a policy rule, and an overview of the functions and properties of the rules.
Duration: 3 mins l View Now

Large Trees Process Tutorial
How to deal with problematic files revealed by the Large Trees report.
Duration: 2 mins l View Now

Policy Repetition Property Tutorial
How to adjust how many times a rule will execute, and what conditions will stop it from executing.
Duration: 2 mins l View Now

Policy Distribution Tutorial
Working with the Distribute To field.
Duration: 2 mins l View Now

Policy Execution Trigger Tutorial
Using Execution Triggers to determine when a policy will execute.
Duration: 3 mins l View Now

Reports Tutorial
An overview of the reports that are available, and how to access them.
Duration: 2 mins l View Now

Manage Zones Tutorial
Creating zones, editing zone properties, and adding zone members.
Duration: 2 mins l View Now

Manage Users Tutorial
Creating users, assigning users to projects, and how to disable policies for a user.
Duration: 2 mins l View Now

Manage Projects Tutorial
How to create a new project and edit project settings, including adding members and applying policies.
Duration: 2 mins l View Now

Manage Groups Tutorial
How to create a group, and add or remove group members.
Duration: 1 mins l View Now

Email Body Content Tutorial
How to edit emails for send mail rules, and how to work with email variables.
Duration: 4 mins l View Now

M11S14 - Case Study
Enterprise Governance case study.
Duration: 60 mins l View Now

 

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Sendmail Sentrion

Sentrion Installation and Configuration
A comprehensive classroom program designed for those who will own the senior level administrative responsibilities for a Sentrion email environment.
Format: ILT, VILT
Duration: 3 days for ILT, Six 4 hour sessions for VILT

Click here for Course Data Sheet.

Sentrion Monitoring and Reporting
A comprehensive classroom program designed for those who will own the junior and intermediate level administrative responsibilities for a Sentrion email environment.
Format: ILT, VILT
Duration: 2 days, Four 4 hour sessions for VILT

Click here for Course Data Sheet.

webinars

Webinars

Overview

Coffee Talks are short interactive webinars designed to give customers a leg up on Proofpoint technology, services, and other relevant information.

Threat Operations and You! – Behind the Scenes of the Proofpoint Threat Operations Center

August 24, 2016  9:00-9:30 a.m. Pacific

Proofpoint Threat Operations provides 24x7x365 coverage across every time zone, analyzing threats in real time and responding to your tickets and inquiries. At the same time, they publish blogs and research reports regularly to keep you informed about the threats that your organization encounters every day (and, more importantly, the threats you haven’t even heard of yet).

Join Kevin Epstein, Vice President of Threat Operations, to learn more about Threat Ops, the best ways to submit tickets and get support, the resources the team provides, and the new Premium Threat Services available from this crack team of researchers.

Look for our emailed Customer Newsletter or read this News Article for webinar enrollment instructions.

 

 
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Overview

Support Round Tables are customer-centric, interactive webinars, designed to discuss Support Programs, Processes and Philosophies.

Next Support Round Table details coming soon !

 
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How - To Video Tutorials

How-To Video Tutorials

Customizing Your Email Digest

This short Proofpoint How To Video Tutorial will help you customize the End User Digest on the PPS appliance.

SMTP Rate Control

This short Proofpoint How To Video Tutorial will help you enable and configure SMTP Rate Control on the PPS appliance.

Sender Policy Framework(SPF)

This short Proofpoint How To Video Tutorial will help you enable and configure Sender Policy Framework(SPF)on the PPS appliance.

Syslog

This short Proofpoint How To Video Tutorial will review the basics of Logs and Reports on the PPS appliance and how to configure local logs and the sending of logs to a centralized syslog host on your network.

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Calendar


July 2016

Proofpoint Certified Administrator - Email Protection(Virtual)
July 18-21, 2016(CLASS FULL !)
7.00 AM - 11.00 AM PDT
 

Proofpoint Certified Administrator - Email Protection(Virtual)
July 25-28, 2016(CLASS FULL !)
7.00 AM - 11.00 AM PDT


August 2016

Proofpoint Technical Training Bootcamp (Employees Only)
August 01- 03, 2016
9:00 AM - 5:00 PM PDT
Sunnyvale, California

Proofpoint Certified Administrator - Email Protection
August 04 -  05, 2016
9.00 AM - 5.00 PM PDT
Sunnyvale, CA

Proofpoint Certified Administrator - Email Protection(Virtual)
August 22-25, 2016 (CLASS FULL!)
7.00 AM - 11.00 AM PDT

Proofpoint Certified Administrator - Email Protection(Virtual)
August 22-25, 2016 (2nd NEW CLASS ADDED)
7.00 AM - 11.00 AM PDT

Proofpoint Certified Administrator - Email Protection(Virtual)
August 29- September 01, 2016 (NEW CLASS!)
7.00 AM - 11.00 AM PDT

Proofpoint Certified Administrator - Email Protection(Virtual)
August 29- September 01, 2016 (2nd NEW CLASS ADDED!)
7.00 AM - 11.00 AM PDT

 


September 2016

Proofpoint Technical Training Bootcamp (Employees Only)
September 07- 09, 2016
9:00 AM - 5:00 PM PDT
Sunnyvale, California

Proofpoint Certified Administrator - Email Protection
September 12-13, 2016
9.00 AM - 5.00 PM PDT
Sunnyvale, CA

Proofpoint Certified Administrator - Information Protection
September 19-20, 2016
9.00 AM - 5.00 PM PDT
Sunnyvale, CA

Proofpoint Certified Administrator - Information Protection(Virtual)
September 26-29, 2016
7.00 AM - 11.00 AM PDT

Proofpoint Certified Administrator - Email Protection
September 26-27, 2016
9.00 AM - 5.00 PM PDT
Belfast, Northern Ireland(UK)

Proofpoint Certified Administrator - Information Protection
September 28-29, 2016
9.00 AM - 5.00 PM PDT
Belfast, Northern Ireland(UK)

 


Frequently Asked Questions

faq


What do I need to be an authorized CTS contact?

It’s becoming more common for companies to require a level of product knowledge for support contacts; in fact it’s something that Proofpoint is required to do with some of our vendors. Proper training and accreditation ensures that you can get the most out of your Proofpoint products, and ensures that support interactions can be handled efficiently, focused on higher-level issues, with everyone on the same page. 


Do I have to pay for the technical training?

Web-based training and access to the accreditation exam is provided at no cost to Proofpoint customers. Instructor-led and virtual-instructor-led training courses are offered for a fee. Please contact your sales representative for more information.


How do I maintain my accreditation?

All web-based training accreditations are valid for one year.  As product functionality is added or changed, these web-based training course updates and accreditation exams will follow sequence. For further questions or assistance, please email training@proofpoint.com.


What if I move to another company, do I have to start from scratch with my accreditation?

Accreditations are tests of the skills and knowledge of an individual, so the accreditation can be carried to your new company. Just inform Education Services of the change, and we’ll update your record. If you have any other questions about accreditation, please email training@proofpoint.com

 


Will I receive a confirmation for instructor-led training enrollments?

For instructor-led classes, when your order has been processed and your payment confirmed, you will be emailed a confirmation of your enrollment in the class. Until that confirmation has been emailed,
you have no guarantee of a seat in the class. is recommended that you make no travel arrangements until you have received your confirmation. Your confirmation will include directions to the site and information on local hotels.


What is your training cancellation policy?

Be advised that instructor-led class cancellations do sometimes occur, so when making travel arrangements, it is best to make flexible arrangements that can be changed or refunded. Proofpoint strives to not cancel a class without at least 10 business days warning, but reserves the right to cancel a class for any reason, at any time. If a class is cancelled, the student will be entitled to re-register for a future delivery of the class. Proofpoint takes no responsibility for any expenses incurred by a student due to class cancellation by Proofpoint. 


How can I sign-up for Proofpoint web-based training?

Web-based training accounts can be requested through CTS (select Other - Training in the Component field), or you can reach out to your sales representative for help. Once you log in with your training account credentials on the Proofpoint University LMS, click on the My Learning button to see courses that you're automatically registered for (under the Learning Plan tab), or view the Training catalog and select whatever web-based training course that interests you.


My company has both Protection and Archive products, but I’m only responsible for Archive. Do I have to become accredited for both?

Web-based training accreditation is only required for products you work with, with the understanding that you won’t be logging Support calls for other products. If something changes and you do become responsible for other products, then accreditation will be required at that time.


Is there availability for the class I want to take?

To inquire about availability of classes, contact us at training@proofpoint.com.

 

 


What are the beginning and ending times of your instructor-led training classes?

All classes offered at our Sunnyvale, CA headquarters start at 9:00am and end at 4:30pm PST.

Beginning 2016 onwards, we will offer technical training out of our Belfast, Northern Ireland location as well. Training class times at Belfast are from 9.00 am to 4.30 PM GMT.


Do you offer customer site training?

Yes, we do. Please open a CTS training request ticket to schedule an onsite training delivery of the course needed. 


I lost my certificate. How do I replace it?

To obtain a replacement certificate, please email us at training@proofpoint.com.


Contact Us

For More Info

For additional information on our products , visit our knowledge base at  https://kb.proofpoint.com/.

For additional questions and comments please contact us at training@proofpoint.com.