Frequently Asked Questions
Proofpoint Guardian Pass
Your All-Access Pass to Proofpoint Education
The Guardian Pass is an all-access training subscription that provides unlimited access to Proofpoint training, labs, webinars, and expert support. The Guardian Pass also includes one certification exam voucher per person each year. The pass is designed to help Proofpoint customers continuously build skills and maximize the value of their products. Learn more in this quick video.
The Guardian Pass includes access to:
- Unlimited live, instructor-led certification courses
- Unlimited self-paced online certification courses
- Hands-on labs for practicing real-world scenarios
- Live technical deep-dive webinars (with recordings available if missed)
- Monthly 1-on-1 office hours with Proofpoint experts
- One certification exam voucher per person each year
Learn more in this quick video.
The Guardian Pass is designed for professionals who use Proofpoint products and want ongoing training, direct access to product experts, and the opportunity to become a Proofpoint Certified Guardian. It’s ideal for administrators, security engineers, analysts, and technical professionals at any experience level.
The Proofpoint Guardian Pass helps you:
- Build and maintain Proofpoint expertise through continuous learning
- Maximize the value of your products
- Gain exclusive access to additional learning resources that help you become a stronger Proofpoint user
- Prepare confidently for technical certification exams
- Join a global community of Proofpoint professionals
Yes. Each Guardian Pass subscription includes one certification exam voucher per person per year, which can be redeemed for any eligible Proofpoint certification exam listed in the current exam offerings on Certiverse.
Thank you for your interest! Please contact your Proofpoint account manager for the best pricing options.
No. Each Guardian Pass subscription is valid for one individual only and cannot be shared or transferred.
The Guardian Pass is available as 1, 2 or 3-year subscription periods.
For additional details, view our datasheet here. To get started, contact your Proofpoint Account Manager, who can help you choose the right subscription option and complete your purchase.
For any further questions, please contact our team.
We look forward to welcoming you into our growing community of Proofpoint Guardian Passholders!
Specialist Certifications
Our Certified Guardian Specialist certification is a complimentary cybersecurity certification thought-leadership program
After enrolling in one of our Specialist certification courses, you will receive an email from us confirming your spot reservation. We will send you separate emails within 3-5 business days for you to log in to our Cybersecurity Academy training platform to access your recordings and exams. Please double check your spam folder and email security settings for these emails.
To earn your certificate for the course, you would have to watch three sessions and take three exams. You need to score 100% on each exam to pass the course. You will have unlimited attempts to take your exams.
All Cybersecurity Leadership Specialist courses and certifications are free.
The deadlines and badge issuance dates for the Specialist certifications are posted in the individual course modules in the Cybersecurity Academy. We will review all the submissions and issue all eligible certificates/badges via Credly. If you've completed your requirements on time, you will receive an email from Credly once we've issued your certificate, at which point you can log in to your Credly account to accept your certificate of completion.
We will submit all certificates to ISC2 for three CPE credits at the same time we issue the Credly certificates for those who have entered in their ID numbers at the point of registration. If you did not enter your ISC2 ID at the point of registration or are not a member, then you may take your digital certificate from Credly and send it to ISC2 yourself or apply it another organization you may be affiliated with for three credits.
You may only enroll in the Specialist certifications we are currently running. We will notify you via email when we open up other Specialist certification topics in the future.
Currently we are not offering any renewals of previous badges and certificates. Once we open renewals back up again, we'll notify you via email.
All our live sessions are recorded and available free on-demand by logging in to the Cybersecurity Academy. You'll need to complete the session by the deadline posted in the course module to earn your credit.
Technical Certifications
Our Certified Guardian - Analyst certification validates your credentials and boost your resume
Each standard exam is $250. For more information on the training courses, please reach out to training@proofpoint.com for more information and pricing.
No. You are only required to pass the exam to get your technical certification. However, it is highly recommended that you attend all the courses and labs since they are designed specifically to help you pass your exam.
Unfortunately, no. There will be no refunds for failed or incomplete exams. This is why we highly recommend you attend all the courses and labs since they are designed specifically to help you pass your exam.
You have up to 90 minutes to take either the People Protection or Information Protection Analyst exams.
You may retake an exam after 7 days from the initial date of the previous attempt. Once the 7 days have passed, you may repurchase and retake the exam. You cannot retake an exam that you've already passed until you need to either renew your certification and/or a new exam is published in place of the existing exam.
All Proofpoint customers and partners can gain complimentary access to our Cybersecurity Academy. Here you will find a vast library of our self-paced courses. These courses cover a full range of topics across our suite of products and are available from anywhere, anytime for your convenience. For additional details or questions, you may contact training@proofpoint.com or your account manager.
Take your exam and get certified today
