The growing use of emerging communication channels in business today is undeniable. Twitter has over 550 million users sending over 58 million tweets per day, while LinkedIn now boasts over 225 million users, including users from over 200 countries and executives from all Fortune 500 companies. Companies Enterprises are also using Salesforce Chatter, Jive, Box, and other collaborative tools to promote products and services, conduct market research, build brand awareness, and resolve customer problems. Social and collaborative tools are fast, ubiquitous, and can yield measurably positive impact to your business. Despite this, the use of social and collaborative tools can also pose significant risks that can become public and propagate virally. Regulatory requirements to govern the use of social media are evolving quickly, and improper use can lead to damaged brands, regulatory fines, and harsh e-discovery consequences.
Features and Benefits
Extensible Enterprise Archive Platform
Enterprise Collaboration Archiving allows organizations to employ policy-based controls to capture social media content so that it can be managed as any other critical information asset. We capture and archive all social conversational content; by converting user content to email form in real-time—even if a user deletes that content, ensuring you remain compliant with your regulatory obligations.
Social Media Compliance...Simplified
Enterprise Collaboration Archiving provides an advanced feature set that helps to automate and streamline critical compliance tasks. These include mapping to user-specific journaling destinations, capturing content for only a subset of users, conditionally capturing content for users, indicating record followers, and custom email tags.
Modular Architecture for Flexibility
We offer extensibility with channel-specific modules, and flexibility to deliver social media content for retention in many leading archiving solutions. Enterprise Collaboration Archiving can seamlessly integrate social media content into solutions including Proofpoint Enterprise Archive, VERITAS Enterprise Vault, EMC SourceOne, Bloomberg Vault, HP Consolidated Archive, Smarsh, Global Relay, and others.