Web-based Training

Web-based Accreditation Courses

The Level 1 accreditation gives customers the following benefits:

  • Level 1 course completion prepares students and meets the pre-requisites for attending instructor-led training offered by Proofpoint.
  • Support Portal access is enabled for customers who complete the accreditation within 90 days of product purchase.

Need more Proofpoint Level UP! accounts for your team? Submit a Proofpoint Customer Success Center Case: 
        How to submit a Training Request
Or - Contact your Proofpoint Account Manager to request Proofpoint Level UP! access

LEVEL 1

The Level 1 courses are offered as complementary self-paced learning, through Proofpoint Level UP!. These courses cover a full range of topics across our suite of products and are available from anywhere, anytime. Each of the following courses includes an exam that requires a 75% passing score to attain accreditation.

Technical Training

Email Protection Courses

Email Fraud Defense — Level 1

This course provides you with an overview of our solution and a thorough grounding in email fraud. You will learn how to use Email Fraud Defense and Email Brand Defense to protect against these types of threats. We recommend this course for administrators who are new to Email Fraud Defense. This one-hour web-based training course has no prerequisites.

Click here to view the Course Data Sheet.

Email Protection — Level 1

This course introduces students to the concepts of email architecture and protection with an emphasis on protecting customers from unwanted or malicious email entering an enterprise. Students have an opportunity to test their knowledge by taking the Level One Exam — Email Protection. This Level One course is based on PPS 8.8.

Duration: 45 minutes

Click here to view the Course Data Sheet.

Protection Server: Basics — Level 1

This course introduces students to the concepts of email architecture and protection with an emphasis on protecting customers from unwanted or malicious email entering an enterprise. This Level One course is based on PPS 8.8.

Protection Server - Level 1 course

Duration: 90 minutes

Click here to view the Course Data Sheet.

Essentials — Level 1

This course provides you with an overview of the product and gives you a thorough grounding in common setup and ongoing maintenance tasks carried out by administrators. Take the exam to test your knowledge and earn your Level One certificate for Essentials.

Duration: 90 minutes

Click here to view the Course Data Sheet.

Advanced Threat Protection Courses

Threat Response for Security Analysts — Level 1

This course walks you through processes to help you respond to incidents from multiple sources. The course is based on Threat Response version 3.2 and is recommended for security analysts who use Threat Response to identify, analyze and respond to threats.

Click here to view the Course Data Sheet.

Threat Response for Administrators — Level 1

This course provides you with instruction on the implementation, configuration and maintenance of Proofpoint Threat Response. This course is based on Threat Response version 3.1.

Duration: 120 minutes

Click here to view the Course Data Sheet.

Targeted Attack Protection (TAP) — Level 1

This course introduces students to the Targeted Attack Protection (TAP) for Administrators Training.

Duration: 45 minutes

Click here to view the Course Data Sheet.

Tap SaaS Defense — Level 1

This course is a cloud Software-as-a-service security solution and part of the Targeted Attack Protection family of products. It identifies evidence of account compromises and detects malicious threats in SaaS applications.

Duration: 20 minutes

Click here to view the Course Data Sheet.

Threat Response Auto-Pull (TRAP) — Level 1

This course examines installation and configuration from the point of view of customers working with Proofpoint Professional Services. This Level One course is based on Threat Response version 3.5.

Duration: 90 minutes

Click here to view the Course Data Sheet.

Security Awareness Training Courses

Security Awareness Training: Platform — Level 1

This course provides knowledge regarding technical requirements, SSO, key concepts, training methodology, My User Profile, platform roles, privileges and Platform support options.

Duration: 15 minutes

Click here to view the Course Data Sheet.

Security Awareness Training: Modules — Level 1

This course provides you with knowledge and stepby-step processes, videos, interactive hotspots and best practices regarding Security Awareness Training Modules. This includes module preview, free play, training jackets and certificates.

Duration: 30 mins

Click here to view the Course Data Sheet.

Security Awareness Training: User Management — Level 1

This course provides knowledge, step-by-step processes, videos, troubleshooting and best practices for user management, user bulk management, groups and properties.

Duration: 25 minutes

Click here to view the Course Data Sheet.

PhishAlarm — Level 1

This course provides knowledge, step-by-step processes, interactive hotspots, videos and best practices for PhishAlarm.

Duration: 60 minutes

Click here to view the Course Data Sheet.

PhishAlarm Analyzer — Level 1

This course provides knowledge step-by-step processes, interactive hotspots, video and best practices regarding PhishAlarm Analyzer.

Duration: 35 minutes

Click here to view the Course Data Sheet.

Security Awareness Training: Customization Center — Level 2

This course provides you with knowledge and step-by-step processes, video and best practices regarding the Security Awareness Training Customization Center. You'll learn how to clone a module, disable or enable a module lesson or question, set the passing threshold and publish a customized module.

Duration: 30 minutes

Click here to view the Course Data Sheet.

Security Awareness Training: Reports — Level 2

Course details coming soon.

Security Awareness Training: Notifications and Assignments — Level 2

Course details coming soon.

Cloud App Protection Courses

CASB and CAD Deployment — Level 1

This course provides an overview of the deployment process that can be taken either before the implementation starts to learn what is ahead, or after the implementation is underway or complete to provide a historical reference of what occurs in a typical deployment. Please understand that no deployment is typical and Professional Services will work with you to customize your deployment.

Duration: 50 minutes

Click here to view the Course Data Sheet.

CASB and CAD Fundamentals — Level 1

This course introduces Proofpoint Cloud Solutions to customers of both Proofpoint Cloud App Security Broker (PCASB) and Cloud Account Defense (CAD) security solutions. It serves as the basis for additional role-based training for administrators and incident responders implementing CAD and PCASB to address threats, and PCASB customers to address DLP and Application Governance requirements.

Duration: 50 minutes

Click here to view the Course Data Sheet.

CASB and CAD Threat Configuration — Level 1

This course will show you how to create and modify rules in CAD and PCASB to protect your organization from account compromise by providing visibility to what is happening in the cloud.

Duration: 50 minutes

Click here to view the Course Data Sheet.

CASB and CAD Threat Incident Response — Level 1

In this course you will learn how to use the application to detect suspicious logins, determine what activities users have been performing while in the cloud, and locate suspicious files that have been uploaded into your cloud file repositories.

Duration: 50 minutes

Click here to view the Course Data Sheet.

CASB DLP Configuration — Level 1

This course explains how to create rules to detect sensitive data and configure possible remediation options.

Duration: 50 minutes

Click here to view the Course Data Sheet.

CASB DLP Incident Response — Level 1

This course explains how to examine data loss prevention violations from multiple channels and protect sensitive data.

Duration: 50 minutes

Click here to view the Course Data Sheet.

Archive and Compliance Courses

Enterprise Archive Administration — Level 1

This course provides instruction on basic use of the archive and an overview of how the archive works and its administrative functions. It also shows you how to interact effectively with product support to complete administrative tasks in the archive.

Duration: 45 minutes

Click here to view the Course Data Sheet.

Enterprise Archive eDiscovery — Level 1

This course familiarizes you with the key elements of eDiscovery and consists of 20 how-to videos created in Proofpoint Enterprise Archive version 4.0.

Duration: 90 minutes

Click here to view the Course Data Sheet.

Enterprise Archive: Intelligent Supervision — Level 1

This course provides you with instruction on basic use of this feature, including message review and monitoring. This 2-hour web-based training course is based on Proofpoint Enterprise Archive version 4.0. It is designed for users and administrators who need to use and interpret items on the dashboard, access and review assigned messages, search for and review assigned messages, create an export job and share the results, and select and create reports and alerts.

Duration: 120 minutes

Click here to view the Course Data Sheet.

Information Protection and DLP Courses

Information Protection — Level 1

This course introduces students to the concepts of email architecture and information protection with an emphasis on identifying and protecting sensitive data in-transit and at-rest. Students have an opportunity to test their knowledge by taking the Level 1 — Information Protection. This Level 1 course is based on PPS 8.8.

Duration: 90 minutes

Click here to view the Course Data Sheet.

Digital Risk Courses

Digital Risk: System Settings — Level 1

This course reviews each of the seven system settings including: (1) My Info, (2) Manage Clients, (3) Manage Users, (4) Manage Roles, (5) Manage Teams, (6) External Apps and (7) Audit Logs incorporating step-by-step processes and best practices.

Duration: 60 minutes

Click here to view the Course Data Sheet.

Fundamentals of Social Patrol — Level 1

This introductory course provides an overview of Digital Risk: Social Patrol including a review of product use cases, benefits, features, digital compliance and user success stories.

Duration: 15 minutes

Click here to view the Course Data Sheet.

Social Media Protection — Level 1

This course introduces you to Social Discover and Social Patrol. We recommend this 1.5-hour web-based training course for new customers and partners. Take the exam to test your knowledge and earn your Level One certificate for Email Protection.

Duration: 90 minutes

Click here to view the Course Data Sheet.

Social Patrol: Incident Management ProfileLock — Level 1

This course provides knowledge enabling ProfileLock and protection, incident management view, workflows, actions and options, account details dashboard (account information, Patrol, ProfileLock and Protection status), Content/Incidents filters, customized incident view, reports, tag management and Content/Incidents tabs.

Duration: 60 minutes

Click here to view the Course Data Sheet.

Social Patrol: Managing Configurations — Level 1

This course covers the best practices, step-by-step processes, case examples and videos for managing Proofpoint Social Patrol configurations. These include Profile Notifications, Incident Notifications, Install Overview Page and Install URL.

Duration: 40 minutes

Click here to view the Course Data Sheet.

Social Patrol: Applying App Policies — Level 2

Course details coming soon.

Social Patrol: Conquering Content Policies — Level 2

This course incorporates best practices, step-by-step processes and short videos for content policies including key concepts, built-in policies, content categories, classifiers actions, how to create a new, edit, duplicate to customize, revert and delete a policy, access, filter and export an audit log.

Duration: 40 minutes

Click here to view the Course Data Sheet.

Email Protection Courses

Email Fraud Defense — Level 1

This course provides you with an overview of our solution and a thorough grounding in email fraud. You will learn how to use Email Fraud Defense and Email Brand Defense to protect against these types of threats. We recommend this course for administrators who are new to Email Fraud Defense. This one-hour web-based training course has no prerequisites.

Click here to view the Course Data Sheet.

Email Protection — Level 1

This course introduces students to the concepts of email architecture and protection with an emphasis on protecting customers from unwanted or malicious email entering an enterprise. Students have an opportunity to test their knowledge by taking the Level One Exam — Email Protection. This Level One course is based on PPS 8.8.

Duration: 45 minutes

Click here to view the Course Data Sheet.

Protection Server: Basics — Level 1

This course introduces students to the concepts of email architecture and protection with an emphasis on protecting customers from unwanted or malicious email entering an enterprise. This Level One course is based on PPS 8.8.

Protection Server - Level 1 course

Duration: 90 minutes

Click here to view the Course Data Sheet.

Essentials — Level 1

This course provides you with an overview of the product and gives you a thorough grounding in common setup and ongoing maintenance tasks carried out by administrators. Take the exam to test your knowledge and earn your Level One certificate for Essentials.

Duration: 90 minutes

Click here to view the Course Data Sheet.

Advanced Threat Protection Courses

Threat Response for Security Analysts — Level 1

This course walks you through processes to help you respond to incidents from multiple sources. The course is based on Threat Response version 3.2 and is recommended for security analysts who use Threat Response to identify, analyze and respond to threats.

Click here to view the Course Data Sheet.

Threat Response for Administrators — Level 1

This course provides you with instruction on the implementation, configuration and maintenance of Proofpoint Threat Response. This course is based on Threat Response version 3.1.

Duration: 120 minutes

Click here to view the Course Data Sheet.

Targeted Attack Protection (TAP) — Level 1

This course introduces students to the Targeted Attack Protection (TAP) for Administrators Training.

Duration: 45 minutes

Click here to view the Course Data Sheet.

Tap SaaS Defense — Level 1

This course is a cloud Software-as-a-service security solution and part of the Targeted Attack Protection family of products. It identifies evidence of account compromises and detects malicious threats in SaaS applications.

Duration: 20 minutes

Click here to view the Course Data Sheet.

Threat Response Auto-Pull (TRAP) — Level 1

This course examines installation and configuration from the point of view of customers working with Proofpoint Professional Services. This Level One course is based on Threat Response version 3.5.

Duration: 90 minutes

Click here to view the Course Data Sheet.

Security Awareness Training Courses

Security Awareness Training: Platform — Level 1

This course provides knowledge regarding technical requirements, SSO, key concepts, training methodology, My User Profile, platform roles, privileges and Platform support options.

Duration: 15 minutes

Click here to view the Course Data Sheet.

Security Awareness Training: Modules — Level 1

This course provides you with knowledge and stepby-step processes, videos, interactive hotspots and best practices regarding Security Awareness Training Modules. This includes module preview, free play, training jackets and certificates.

Duration: 30 mins

Click here to view the Course Data Sheet.

Security Awareness Training: User Management — Level 1

This course provides knowledge, step-by-step processes, videos, troubleshooting and best practices for user management, user bulk management, groups and properties.

Duration: 25 minutes

Click here to view the Course Data Sheet.

PhishAlarm — Level 1

This course provides knowledge, step-by-step processes, interactive hotspots, videos and best practices for PhishAlarm.

Duration: 60 minutes

Click here to view the Course Data Sheet.

PhishAlarm Analyzer — Level 1

This course provides knowledge step-by-step processes, interactive hotspots, video and best practices regarding PhishAlarm Analyzer.

Duration: 35 minutes

Click here to view the Course Data Sheet.

Security Awareness Training: Customization Center — Level 2

This course provides you with knowledge and step-by-step processes, video and best practices regarding the Security Awareness Training Customization Center. You'll learn how to clone a module, disable or enable a module lesson or question, set the passing threshold and publish a customized module.

Duration: 30 minutes

Click here to view the Course Data Sheet.

Security Awareness Training: Reports — Level 2

Course details coming soon.

Security Awareness Training: Notifications and Assignments — Level 2

Course details coming soon.

Cloud App Protection Courses

CASB and CAD Deployment — Level 1

This course provides an overview of the deployment process that can be taken either before the implementation starts to learn what is ahead, or after the implementation is underway or complete to provide a historical reference of what occurs in a typical deployment. Please understand that no deployment is typical and Professional Services will work with you to customize your deployment.

Duration: 50 minutes

Click here to view the Course Data Sheet.

CASB and CAD Fundamentals — Level 1

This course introduces Proofpoint Cloud Solutions to customers of both Proofpoint Cloud App Security Broker (PCASB) and Cloud Account Defense (CAD) security solutions. It serves as the basis for additional role-based training for administrators and incident responders implementing CAD and PCASB to address threats, and PCASB customers to address DLP and Application Governance requirements.

Duration: 50 minutes

Click here to view the Course Data Sheet.

PCASB and CAD Threat Configuration — Level 1

This course will show you how to create and modify rules in CAD and PCASB to protect your organization from account compromise and malicious files by providing visibility to what is happening in the cloud.

Duration: 50 minutes

Click here to view the Course Data Sheet.

CASB and CAD Threat Incident Response — Level 1

In this course you will learn how to use the application to detect suspicious logins, determine what activities users have been performing while in the cloud, and locate suspicious files that have been uploaded into your cloud file repositories.

Duration: 50 minutes

Click here to view the Course Data Sheet.

CASB DLP Configuration — Level 1

This course explains how to create rules to detect sensitive data and configure possible remediation options.

Duration: 50 minutes

Click here to view the Course Data Sheet.

CASB DLP Incident Response — Level 1

This course explains how to examine data loss prevention violations from multiple channels and protect sensitive data.

Duration: 50 minutes

Click here to view the Course Data Sheet.

Archive and Compliance Courses

Enterprise Archive Administration — Level 1

This course provides instruction on basic use of the archive and an overview of how the archive works and its administrative functions. It also shows you how to interact effectively with product support to complete administrative tasks in the archive.

Duration: 45 minutes

Click here to view the Course Data Sheet.

Enterprise Archive eDiscovery — Level 1

This course familiarizes you with the key elements of eDiscovery and consists of 20 how-to videos created in Proofpoint Enterprise Archive version 4.0.

Duration: 90 minutes

Click here to view the Course Data Sheet.

Enterprise Archive: Intelligent Supervision — Level 1

This course provides you with instruction on basic use of this feature, including message review and monitoring. This 2-hour web-based training course is based on Proofpoint Enterprise Archive version 4.0. It is designed for users and administrators who need to use and interpret items on the dashboard, access and review assigned messages, search for and review assigned messages, create an export job and share the results, and select and create reports and alerts.

Duration: 120 minutes

Click here to view the Course Data Sheet.

Information Protection and DLP Courses

Information Protection — Level 1

This course introduces students to the concepts of email architecture and information protection with an emphasis on identifying and protecting sensitive data in-transit and at-rest. Students have an opportunity to test their knowledge by taking the Level 1 — Information Protection. This Level 1 course is based on PPS 8.8.

Duration: 90 minutes

Click here to view the Course Data Sheet.

Digital Risk Courses

Digital Risk: System Settings — Level 1

This course reviews each of the seven system settings including: (1) My Info, (2) Manage Clients, (3) Manage Users, (4) Manage Roles, (5) Manage Teams, (6) External Apps and (7) Audit Logs incorporating step-by-step processes and best practices.

Duration: 60 minutes

Click here to view the Course Data Sheet.

Fundamentals of Social Patrol — Level 1

This introductory course provides an overview of Digital Risk: Social Patrol including a review of product use cases, benefits, features, digital compliance and user success stories.

Duration: 15 minutes

Click here to view the Course Data Sheet.

Social Media Protection — Level 1

This course introduces you to Social Discover and Social Patrol. We recommend this 1.5-hour web-based training course for new customers and partners. Take the exam to test your knowledge and earn your Level One certificate for Email Protection.

Duration: 90 minutes

Click here to view the Course Data Sheet.

Social Patrol: Incident Management ProfileLock — Level 1

This course provides knowledge enabling ProfileLock and protection, incident management view, workflows, actions and options, account details dashboard (account information, Patrol, ProfileLock and Protection status), Content/Incidents filters, customized incident view, reports, tag management and Content/Incidents tabs.

Duration: 60 minutes

Click here to view the Course Data Sheet.

Social Patrol: Managing Configurations — Level 1

This course covers the best practices, step-by-step processes, case examples and videos for managing Proofpoint Social Patrol configurations. These include Profile Notifications, Incident Notifications, Install Overview Page and Install URL.

Duration: 40 minutes

Click here to view the Course Data Sheet.

Social Patrol: Conquering Content Policies — Level 2

This course incorporates best practices, step-by-step processes and short videos for content policies including key concepts, built-in policies, content categories, classifiers actions, how to create a new, edit, duplicate to customize, revert and delete a policy, access, filter and export an audit log.

Duration: 40 minutes

Click here to view the Course Data Sheet.

Social Patrol: Applying App Policies — Level 2

Course details coming soon.