Déclaration de confidentialité de Proofpoint

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Cette Déclaration de confidentialité est en vigueur à partir du 10 novembre 2020

TRUSTe

Proofpoint, Inc. dont l'adresse enregistrée est 925 W. Maude Ave, Sunnyvale, CA 94085, comprend l'importance de protéger votre vie privée et nous prenons cette responsabilité très au sérieux. Chez Proofpoint, nous nous soucions de l'utilisation éthique des données. Notre entreprise, centrée sur l'humain, s'efforce d'assurer la sécurité de nos clients et de nos employés en créant et en utilisant les meilleurs outils et pratiques possibles en matière de cybersécurité et de confidentialité des données. Nous pensons que vous devez comprendre comment les données que vous partagez avec nous sont utilisées et protégées. Proofpoint accorde la priorité à la transparence concernant l'utilisation de ces données, y compris le traitement qui se produit lorsque vous accédez aux sites et aux services de Proofpoint. Des détails sont disponibles sur le Site Proofpoint Trust.

La déclaration de confidentialité ci-après (« Déclaration de confidentialité ») vise à vous informer des politiques et procédures qui s'appliquent à la collecte, la sécurité, l'utilisation et la divulgation de vos données personnelles recueillies par Proofpoint Inc. (collectivement, « Proofpoint », « Nous » ou « Notre ») ou l'une de ses filiales, y compris Cloudmark, LLC, ObserveIT, Ltd., Proofpoint Canada, Inc., Proofpoint Limited (Royaume-Uni), Proofpoint Pty Ltd (Australie), Proofpoint Japan KK, Proofpoint GmbH (Allemagne), Proofpoint Singapore Ptd. Ltd., Proofpoint Int’l (Taiwan), et Wombat Security Technologies, Inc. (collectivement « Proofpoint », « nous » et « notre ») à partir des sites www.cloudmark.com, www.observeit.com, www.proofpoint.com, www.proofpoint.com/uk, www.proofpoint.com/fr, www.proofpoint.com/de, www.proofpoint.com/es, www.proofpoint.com/it, www.proofpoint.com/jp, et www.proofpoint.com/au (le « Site ») ou en rapport avec nos services et produits (les « Services de Proofpoint »). Elle décrit en outre les choix à votre disposition concernant l'utilisation et la correction de vos données personnelles, ainsi que l'accès à celles-ci. Cette Déclaration de confidentialité décrit le traitement des données que nous collectons auprès de vous et à votre sujet lorsque vous visitez nos sites Web ou utilisez nos services contenant un lien vers cette Déclaration de confidentialité. En continuant à utiliser le Site et/ou les Services de Proofpoint, vous consentez à ce que nous traitions vos données personnelles que nous collectons conformément à la présente Déclaration de confidentialité.

Modifications de cette Déclaration de confidentialité

Nous pouvons modifier la présente Déclaration de confidentialité de temps à autre afin de refléter les changements apportés à nos pratiques en matière d'information ; veuillez donc la consulter régulièrement. Toute modification apportée à la présente Déclaration de confidentialité sera publiée sur cette page, et le cas échéant (par exemple, en cas de modification substantielle), nous vous en informerons par courrier électronique ou par notification sur notre page d'accueil avant sa prise d'effet.

Dans la présente Déclaration, les termes « utiliser » et « traiter » les informations comprennent l'utilisation des cookies sur un ordinateur, la soumission des informations à une analyse statistique ou autre analyse et l'utilisation ou le traitement des informations de quelque manière que ce soit, y compris mais sans s'y limiter, la collecte, le stockage, l'évaluation, la modification, la suppression, l'utilisation, la combinaison et le transfert des données au sein de notre entreprise ou entre nos filiales sur le territoire des États-Unis ou à l'échelle internationale.

Bouclier de confidentialité

Proofpoint est une société multinationale qui dispose de systèmes techniques transfrontaliers, de relations et de processus commerciaux intragroupes. Si vous vous trouvez en dehors des États-Unis et nous fournissez vos données personnelles, Proofpoint peut transférer ces données aux États-Unis et les utiliser en ce lieu conformément à la présente Déclaration de confidentialité.

Les régulateurs des États-Unis ont indiqué qu'ils continueront à appliquer les cadres de protection de la confidentialité, et Proofpoint continuera à participer aux cadres de protection de la confidentialité.  Proofpoint suit l'évolution de la situation du cadre de protection de la confidentialité Union Européenne-États-Unis et du cadre de protection de la confidentialité Suisse-États-Unis et tout amendement ou remplacement éventuel. Cette Déclaration de confidentialité sera mise à jour au fur et à mesure que de nouvelles informations seront disponibles. Proofpoint a toujours inclus les SCC dans son accord standard de traitement des données comme son principal mécanisme de transfert de données et nous continuerons à nous appuyer sur les SCC comme base juridique pour le transfert et le traitement des données personnelles aux États-Unis. L'accord de confidentialité des données de Proofpoint, y compris les SCC, peut être consulté sur le site de confiance de Proofpoint https://www.proofpoint.com/us/legal/trust.

Proofpoint, Inc. et ses filiales américaines Cloudmark LLC; ObserveIT, Inc.; et Wombat Security Technologies, Inc. participent et ont certifié leur conformité avec l'Union Européenne-États-Unis. de protection de la confidentialité Union Européenne-États-Unis et du Cadre de protection de la confidentialité. Proofpoint, Inc. s'engage à soumettre toutes les données personnelles reçues des pays membres de l'Union européenne (UE) et de la Suisse, respectivement, en se basant sur chaque Cadre de protection de la confidentialité, aux Principes applicables du Cadre. Pour en savoir plus sur les Cadres de protection de la confidentialité, visitez la liste de protection de la confidentialité du Département du commerce des États-Unis. https://www.privacyshield.gov/list.

Proofpoint, Inc. est responsable du traitement des données personnelles qu'elle reçoit, dans le cadre de chaque Cadre de protection de la confidentialité, et qu'elle transfère ensuite à une tierce partie agissant en tant qu'agent pour son compte. Proofpoint, Inc. respecte les Principes de protection de la confidentialité pour tous les transferts de données à caractère personnel de l'UE et de la Suisse, y compris les dispositions relatives à la passation de transfert.

En ce qui concerne les données personnelles reçues ou transférées conformément aux Cadres de protection de la confidentialité, Proofpoint, Inc. est soumis aux pouvoirs réglementaires d'application de la Commission fédérale du commerce des États-Unis. Dans certaines situations, Proofpoint, Inc. peut être tenue de divulguer des données personnelles en réponse aux demandes légales des autorités publiques, y compris pour répondre aux exigences de sécurité nationale ou d'application de la loi.

Si vous avez un problème de confidentialité ou d'utilisation des données non résolu auquel nous n'avons pas répondu de manière satisfaisante, veuillez contacter (gratuitement) notre fournisseur tiers de règlement des litiges basé aux États-Unis à l'adresse https://feedback-form.truste.com/watchdog/request.

Dans certaines conditions, décrites de façon plus détaillée sur le site internet relatif au Bouclier de confidentialité https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, vous pourrez invoquer le processus d'arbitrage exécutoire lorsque toutes les autres procédures de règlements des litiges auront été épuisées.

Information We Collect and How We Use It

Our primary goals in collecting information are to provide and improve our products and services, to provide quality customer service, to contact companies whose representative has indicated an interest in receiving information about Proofpoint products and to enable users to effectively navigate the Site. We may collect the following personal data about you and process it in the following ways.

Contact Information You Give Us

You may give us your contact information in the following ways: (i) if you sign up for a free 45 day trial via www.proofpoint.com, (ii) sign up for offers on the Site, (iii) sign up for newsletters, (iv) download white papers from the Site, (v) respond to a promotion offered by a Proofpoint partner or (iv) send us an email. Such contact information includes first and last name, title, company name, industry type, mailing address, telephone number, fax number, email address and company size ("Contact Information"). We may also collect information about your mailbox size, which will allow us to classify your company by size and provide customized information about implementing Proofpoint Services within your organization. We may combine your Contact Information with information collected from others in order to improve the quality and value of the Proofpoint Services and to analyze and understand how our Site is used.

We will use your Contact Information to: (i) carry out our obligations arising from any contracts entered into between you and us; or (ii) provide you with the services, products or information, you have requested from us; (iii) notify you about changes to our services or products; or (iv) ensure that content from our Site is presented in the most effective manner for you and your device. We may also use your Contact Information to contact you with certain marketing or promotional materials, as well as other information that may be of interest to you. If you no longer consent to our use of your Contact Information to send you our newsletter or other communications please send us an email so stating to privacy@proofpoint.com or follow the unsubscribe instructions provided in any of the communications.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@proofpoint.com. Please note that we may still retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Personal Data You Post On Our Blog

If you use the blog on this Site, you should be aware that any personal data you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personal data you choose to submit in these blogs. To request removal of your personal data from our blog, contact us at privacy@proofpoint.com. In some cases, we may not be able to remove your personal data, in which case we will let you know if we are unable to do so and why.

Customer Testimonials We Collect From You

We may post customer testimonials/comments/reviews on our Site which may contain personal data. We will not post a testimonial from you without obtaining your prior consent.

Log Data and Personal Network Information We Collect From You

When you visit the Site, we automatically collect technical and statistical data about your visit, such as your browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data, the pages you visit and any search terms you use ("Log Data"). We also collect your public IP address when you visit the Site. We may use your public IP address in order to determine whether certain requests are fraudulent or frivolous and we may automatically cross-reference your public IP address with your domain name (usually the domain name of your ISP or employer). Because you may be visiting the Site from your personal residence (for example, because you are telecommuting), your IP address and any associated domain name are treated as "Personal Network Information" instead of Contact Information. "Log Data" does not include Personal Network Information. Although such Personal Network Information may be used to administer and maintain the Site, it is not shared with any third parties, except as described below in the sections titled "Service Providers," "Compliance with Laws and Law Enforcement" and "Business Transfers." We will use Log Data for any purpose.

We may also use your Log Data and Personal Network Information to: (i) administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; (ii) improve our Site to ensure that content is presented in the most effective manner for you and for your device; (iii) allow you to participate in interactive features of our service, when you choose to do so; (iv) as part of our efforts to keep our Site safe and secure.

Legal basis for processing personal information (EEA visitors only)

If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

Aggregated Information

After stripping out any information that would personally identify you from within the set of Contact Information, Personal Network Information and Log Data we collect from you, we may combine that information with information we collect from other Proofpoint users and customers (collectively the "Aggregated Information") in order to improve the quality and value of Proofpoint Services and to analyze and understand how our Site is used.

Cookies/Tracking Technologies

Technologies such as cookies or similar technologies are used by Proofpoint and our partners, affiliates, or analytics or service providers. These are used in storing content information and preferences, analyzing trends, administering the site, tracking users’ movements around the site, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings (e.g., language preference), information the user has entered previously, and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Behavioral Targeting / Re-Targeting

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by going to https://optout.networkadvertising.org (or if located in the European Union please go here https://www.youronlinechoices.eu). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Proofpoint Services

Proofpoint’s Services are designed to protect and secure our customers from malicious attacks such as phishing, targeted impersonation, ransomware, keylogging and remote access trojans (RATs). Proofpoint’s Services employ a variety of techniques such as threat prevention, detection and analysis; fraud prevention; regulatory and compliance archiving; and cyber security awareness training in order to protect our customers and their data. Depending on the particular Proofpoint Service we may process the following types of personal data: user names, email addresses, IP addresses, phone numbers, message content of an SMS, MMS, or RCS message reported by you as spam, social media account login credentials, and user information such as department, job position and location.

Information Sharing and Disclosure

Marketing Purposes

Where you have consented we may from time to time share your Contact Information (name, email address, phone number) with our authorized channel partners so that they can provide you with information on goods or services that may be of interest to you. You can, at any time, update your information and/or opt out of receiving such communications by making your choice known on the form on which we collected your data or by filling in your information and modifying "Opt out of sharing info with third parties." Before we share personal information, we enter into written agreements with recipients which contain data protection terms that safeguard your data.

Analytics Purposes

We may share Aggregated Information (after stripping of any information that would personally identify you) and Log Data with third parties for industry analysis, demographic profiling, and other purposes.

Service Providers

We may from time to time use certain third party business partners, suppliers, and sub-contractors (including companies and individuals) to perform Site-related services (for example, without limitation, website hosting, maintenance services, database management, Web analytics, and improvement of the Site's features) (“Service Providers”). These Service Providers have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Principle 3 (Accountability for onward transfer) of the Privacy Shield requires Proofpoint to take certain steps when transferring personal data received from the European Union to third parties such as Service Providers (for example, by including mandatory contractual provisions within its contracts with those third parties). Please note that Proofpoint, Inc. remains liable under the Principles if an agent processing personal data received from the European Union on its behalf processes that personal data in a manner inconsistent with the Principles (unless Proofpoint can prove that it is not responsible for the event giving rise to the damage). If you further are routed or otherwise make any web-browsing selection that takes you to another party's website you will be subject to the terms of such third party privacy statement for any activities that you conduct while on that third-party service.

Compliance with Laws and Law Enforcement

Proofpoint cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose your personal data to government or law enforcement officials or private parties in response to lawful requests if we are under a duty to disclose or share your personal data in order to comply with any legal obligation (such as to meet national security or law enforcement requirements), to enforce or apply our terms and conditions or respond to claims and legal process, to protect the property and rights of Proofpoint or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity (including for the purposes of fraud protection and credit risk reduction).

Business Transfers

If Proofpoint is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal data, as well as any choices you may have regarding your personal data.

Access To Your Information

You have rights to access your personal data under your local data privacy laws and the Privacy Shield and are able to correct, amend or delete that information under certain conditions. If you would like to exercise your right of access, if you would like to change your personal data, or if you no longer desire our service, you may access, correct, update or delete it by emailing our Customer Support at privacy@proofpoint.com. We will respond to your request to access without undue delay.

Upon request Proofpoint will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at privacy@proofpoint.com. We will respond to your request within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service. You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

Proofpoint acknowledges that you have the right to access your personal information. Proofpoint has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to the Proofpoint’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Security & International Transfer

Proofpoint is very concerned with safeguarding your information. We employ generally accepted standards of administrative, physical, procedural, and technological measures designed to protect your information from unauthorized access, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at privacy@proofpoint.com.

However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, although Proofpoint complies with its legal obligations in respect of the security of your personal data we cannot guarantee its absolute security.

Links to Other Sites

Our Site contains links to other websites. If you click on a third-party link you will be directed to that third party's website. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. This Privacy Statement addresses the use and disclosure of information that we collect from you through this Site. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices.

Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy statement of the company providing it.

Our Policy Toward Children

This Site is not directed to children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal or contact information without their consent, he or she should contact us at privacy@proofpoint.com. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files immediately.

Proofpoint's Trust Site

Proofpoint is committed to the security and privacy of personal data. We maintain a Trust site at www.proofpoint.com/legal/trust where additional information about the security measures and procedures applicable to each Proofpoint Product may be found. Proofpoint Services customers will also find on the Trust site a GDPR data processing agreement (including the EU’s Standard Contractual Clauses) for review, download and execution.

Contacting Us

If you have any enquires or complaints about how we use your personal data, please contact us at:

Proofpoint, Inc.
Attn: Data Privacy Officer
925 W. Maude Ave.
Sunnyvale, CA 94085

Email: privacy@proofpoint.com

In the EU, the data controller of your personal information is Proofpoint Limited, which is registered with the Information Commissioner’s Office in the UK. You may also make an anonymous report by using the EthicsPoint hotline, which is hosted on EthicsPoint's secure servers and is not part of the Proofpoint, Inc. website or intranet.