Getting Started with Proofpoint Essentials
If you are new to the Proofpoint Essentials service, this Getting Started page is just what you need.
You are about to join the many happy customers who are currently benefiting from Proofpoint’s best in class cloud-based email security infrastructure and technology.
The following resources are there to make sure you get the most out of the service from the very beginning.
Configuration Information
- Configuration details for Customers hosted in North America
- Configuration details for customers hosted in Europe
Login
https://us1.proofpointessentials.com
MX Records
- mx1-us1.ppe-hosted.com
- mx2-us1.ppe-hosted.com
IP Addresses
- 67.231.152.0/24
- 67.231.153.0/24
- 67.231.154.0/24
- 67.231.155.0/24
- 67.231.156.0/24
- 67.231.144.0/24
- 67.231.145.0/24
- 67.231.146.0/24
- 67.231.147.0/24
- 67.231.148.0/24
- 148.163.128.0/19
Essentials Email Archive (For IMAP Connections only)
- 34.192.199.2
- 52.55.243.18
- 52.54.85.198
Smart Host
outbound-us1.ppe-hosted.com
SPF
“v=spf1 a:dispatch-us.ppe-hosted.com ~all”
Login
https://eu1.proofpointessentials.com
MX Records
- mx1-eu1.ppe-hosted.com
- mx2-eu1.ppe-hosted.com
IP Addresses
- 91.209.104.0/24
- 91.207.212.0/24
- 91.207.213.0/24
- 62.209.50.0/24
- 62.209.51.0/24
- 185.132.180.0/22
- 185.183.28.0/22
Essentials Email Archive (For IMAP Connections only)
- 35.158.81.74
- 18.195.34.45
- 35.158.59.63
Smart Host
SPF
“v=spf1 a:dispatch-eu.ppe-hosted.com ~all”
Useful Links
Contact Support
- Phone
- Knowledgebase
- Web
You can get in contact with our support team on the following numbers.
AMER +1 (408) 752-5432
EMEA +44 141 471 9131
APAC +61 1800 450 452
Email can be used once a support case has been established via phone, chat or the Support Portal.
If you need help with your credentials to the Support Portal please email EssentialsSuccess@proofpoint.com
The Proofpoint Essentials Knowledgebase contains a library of frequently asked questions and how to articles for you to browse.
Access the Knowledgebase by clicking on the ‘?’ icon in the upper right corner of the Essentials platform.
Visit our support site to create tickets and chat to the team.