Getting Started with Proofpoint Essentials

If you are new to the Proofpoint Essentials service, this Getting Started page is just what you need.

You are about to join the many happy customers who are currently benefiting from Proofpoint’s best in class cloud-based email security infrastructure and technology. 

The following resources are there to make sure you get the most out of the service from the very beginning.

Proofpoint Essentials

Configuration Information

  • Configuration details for Customers hosted in North America
  • Configuration details for customers hosted in Europe

Login

https://us1.proofpointessentials.com

 

MX Records

  • mx1-us1.ppe-hosted.com
  • mx2-us1.ppe-hosted.com

 

IP Addresses

  • 67.231.152.0/24
  • 67.231.153.0/24
  • 67.231.154.0/24
  • 67.231.155.0/24
  • 67.231.156.0/24
  • 67.231.144.0/24
  • 67.231.145.0/24
  • 67.231.146.0/24
  • 67.231.147.0/24
  • 67.231.148.0/24
  • 148.163.128.0/19

 

Essentials Email Archive (For IMAP Connections only)

  • 34.192.199.2
  • 52.55.243.18
  • 52.54.85.198

 

Smart Host

outbound-us1.ppe-hosted.com

 

SPF

“v=spf1 a:dispatch-us.ppe-hosted.com ~all”

Login

https://eu1.proofpointessentials.com

 

MX Records

  • mx1-eu1.ppe-hosted.com
  • mx2-eu1.ppe-hosted.com

 

IP Addresses

  • 91.209.104.0/24
  • 91.207.212.0/24
  • 91.207.213.0/24
  • 62.209.50.0/24
  • 62.209.51.0/24
  • 185.132.180.0/22
  • 185.183.28.0/22

 

Essentials Email Archive (For IMAP Connections only)

  • 35.158.81.74
  • 18.195.34.45
  • 35.158.59.63

 

Smart Host

outbound-eu1.ppe-hosted.com

 

SPF

“v=spf1 a:dispatch-eu.ppe-hosted.com ~all”

Useful Links

Contact Support

  • Phone
  • Email
  • Knowledgebase
  • Web

You can get in contact with our support team on the following numbers.

AMER    +1 (408) 752-5432

EMEA    +44 141 471 9131

APAC     +61 1800 450 452

Email can be used once a support case has been established via phone, chat or the Support Portal.

If you need help with your credentials to the Support Portal please email EssentialsSuccess@proofpoint.com

 

The Proofpoint Essentials Knowledgebase contains a library of frequently asked questions and how to articles for you to browse.

Access the Knowledgebase by clicking on the ‘?’ icon in the upper right corner of the Essentials platform.

Visit our support site to create tickets and chat to the team.

www.proofpoint.com/essentialscommunity